{"id":981667,"url":"https://alion.io/job/healthcatalyst-pharmacy-tech-enrollment-coordinator-bilingual","title":"Pharmacy Tech (Bilingual)","company":{"id":34163,"name":"Health Catalyst","domain":"healthcatalyst.com","url":"https://alion.io/company/healthcatalyst","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":73000,"period":"year","method":"role_country_seniority_unknown","sample_n":9949},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-16T16:44:21Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-19T23:50:37Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"About the role\nPatient in-take coordinator Bilingual Spanish, Specialty Pharmacy provides crucial operational and sales support to pharmacy patients, the Sales team, healthcare providers, and referral networks. Serving as a primary liaison between patients, doctors, insurance providers, and internal teams, this role ensures seamless client onboarding, accurate data management, and swift care coordination.\nWhat you'll do\nWelcome patients to TrustRx Pharmacy: The enrollment team is the first point of contact for every patient, prescriber, and attorney who reaches us - from answering the phone and completing intake, to following up on refills and address updates. New or returning, you're the voice they hear first. \nPatient & Client Onboarding: Ingest and accurately record client and referral information into the internal database; maintain and update existing referral records.\nCustomer & Referral Support: Handle heavy volume of inbound and outbound calls involving patients, physicians, attorneys, sales representatives, and insurance providers.\n Cross-Departmental Collaboration: Partner with internal teams, sales reps, and external vendors (e.g., dedicated FedEx account managers) to expedite patient services and resolve workflow issues.\nCommunication & Account Tracking: Log detailed notes for all communications, share account specifications with relevant departments, and alert sales teams to account exceptions.\nProcess Improvement: Proactively identify opportunities to optimize quality, workflow efficiency, and internal procedures to drive referral conversions.\nWho you are\nCertifications: Pharmacy Technician Certification\nExperience & Skills: Strong customer service background with demonstrated phone etiquette and conflict-resolution skills.\nTechnical Proficiency: Proficiency in database management, Windows-based applications, and software support systems.\nProfessional Competencies: Exceptional verbal and written communication, proactive problem-solving, strong multitasking skills, and acute attention to detail.\nSchedule Flexibility: Ability to work Monday through Friday across varying shifts.\nPreferred Qualifications\nBilingual proficiency in Spanish and English.\nWorking knowledge of prescription medications.\nPharmacy Technician Certification, will consider those with tech in training status.","description_format":"text","description_chars":2329,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency 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