{"id":3035789,"url":"https://alion.io/job/healthfirst-clinical-quality-project-coordinator","title":"Clinical Quality Project Coordinator","company":{"id":1794553,"name":"Healthfirst","domain":"healthfirst.org","url":"https://alion.io/company/healthfirst","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58900,"max":80070,"currency":"USD","period":"year","gross":null,"usd_annual":80070},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-21T21:20:43Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T08:16:43Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Clinical Quality Project Coordinator is responsible for coordinating medical record retrieval activities, including in-person retrievals at provider offices and healthcare facilities. Responsibilities include submitting and tracking record requests, monitoring and following up on outstanding requests, performing quality checks of received records for completeness and accuracy, and resolving or escalating retrieval barriers. The position maintains accurate documentation of retrieval activities and works with internal teams, provider and vendor contacts to ensure timely completion of medical record requests, supplemental data submissions and project goals.This position has a hybrid work location: Remote, office-based, and in the field as needed. Office location is 100 Church Street, New York.\nDuties & Responsibilities:\nCoordinates medical record retrieval activities from provider offices, hospitals, clinics, and other healthcare facilities, including in-person/on-site retrievals as required\nSubmits, tracks, and monitors medical record requests through approved retrieval methods and maintain accurate documentation of request status and activity\nConducts timely follow-up on outstanding requests and work with provider contacts to resolve barriers impacting record retrieval; escalate unresolved issues as appropriate\nPerforms quality checks of received medical records to ensure documentation is complete, accurate, legible, and responsive to the request; proactively follow up on incomplete or missing records\nUtilizes internal systems, electronic medical records, provider portals, Microsoft Excel, and other approved tools to track, reconcile, and report retrieval activity\nProvides status updates on retrieval progress, outstanding requests, barriers, and completion rates to management and project stakeholders\nMaintains confidentiality and handle medical records and protected health information in accordance with Healthfirst policies and applicable privacy and security requirements\nMeets established productivity, quality, accuracy, and turnaround-time expectations\nSupports designated team supplemental data training and submission reconciliation activities for providers and vendors as required\nParticipates in required meetings, training, and project activities. Performs additional duties as necessary and as directed\nMinimum Qualifications:\nHS diploma or GED from an accredited institution\nAbility to travel around the NYC metro area (five boroughs) and Long Island as necessary\nPreferred Qualifications:\nAssociate’s degree or higher from an accredited institution\nPrior experience in Managed Care/Health Insurance, in a health-related field or environment\nKnowledge of HEDIS/QARR and/or Medicare Stars\nStrong working knowledge of Microsoft Office Suite and Outlook\nCompliance & Regulatory Responsibilities: Noted above\nLicense/Certification: N/A\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLCshallnotdiscriminateagainstanydisabledemployeeorapplicantinregard to any position for which the employee or applicant is otherwise qualified.\nIf you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to  or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.\nKnow Your Rights\nAll hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.\nHiring Range*:\nGreater New York City Area (NY, NJ, CT residents): $58,900 - $80,070\n\nAll Other Locations (within approved locations): $51,000 - $74,880\n\nAs a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.\nIn addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.\n*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.","description_format":"text","description_chars":5926,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New Jersey","iso":null,"kind":"city"},{"name":"Connecticut","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-21T21:20:43Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.559,"p_room":0.945,"age_days":4,"expected_fill_days":12,"reasons":["conf:21","stale_co","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":80070,"is_top_pay":true},"html_url":"https://alion.io/job/healthfirst-clinical-quality-project-coordinator","json_url":"https://alion.io/job/healthfirst-clinical-quality-project-coordinator.json","meta":{"generated_at":"2026-10-26T22:18:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30219,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1794553},"rest":"https://alion.io/mcp/rest/get_company?id=1794553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealthfirst-clinical-quality-project-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealthfirst-clinical-quality-project-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealthfirst-clinical-quality-project-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/healthfirst-clinical-quality-project-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealthfirst-clinical-quality-project-coordinator"}]}