{"id":2759858,"url":"https://alion.io/job/healthfirst-peer-support-specialist-3","title":"Peer Support Specialist","company":{"id":1794553,"name":"Healthfirst","domain":"healthfirst.org","url":"https://alion.io/company/healthfirst","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40200,"max":54570,"currency":"USD","period":"year","gross":null,"usd_annual":54570},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-27T02:59:15Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"As a valued member of the Behavioral Health Care Management Team, the Peer Support Specialist (PSS) utilizes lived experience to model recovery and support Healthfirst members who are struggling with mental health and/or substance use disorders. The PSS works directly with members in both field-based settings and telephonically to support a person-centered approach to care. This includes identifying appropriate resources and facilitating linkage to care, as many of our members require assistance in building the skills to navigate their health care system. Further, the PSS collaborates with the members’ support system and interdisciplinary treatment team to empower, encourage engagement in services, and reduce barriers to change. While encouraging recovery planning, the PSS may administer questionnaires, retrieve necessary documentation, and/or facilitate contact with a Healthfirst Care Manager to conduct other required assessments. When needed and able, the PSS may also support the Healthfirst Care Management Team by providing translation services. An integral part of the Peer Support Specialist’s role is to make community-based field visits to and with members, including on-site hospital, facility-based, and home visits around downstate New York.Duties/Responsibilities:\nManages designated caseload of members who could benefit from Peer Support services, care coordination, and health navigation\nSchedules and conducts multiple field-based visits per day (clustered by geographic areas)\nCompletes assessments and questionnaires to identify barriers and opportunities for intervention\nWorks telephonically when not in the field to make outreach calls and receive incoming calls to/from members regarding benefit questions/issues, care coordination, program inquiries, and connecting to their care manager\nGenerates referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement and maintenance of successful health outcomes\nLiaise between service providers such as doctors, social workers, discharge planners, and community-based providers to ensure care is coordinated and care needs are addressed\nCollaborate as part of the multi-disciplinary health care team to ensure care needs are addressed within members’ care plans and treatment is person-centered\nContributes to corporate goals through ongoing execution of member care plans and member goal achievement and successful coordination with local supports\nDocuments all encounters with providers, members, and vendors in the appropriate systems in accordance with internal and established documentation procedures\nOccasional overtime as necessary\nAdditional duties as assigned\nMinimum Qualifications:\nHigh school diploma or equivalent\nCertification or Provisional Certification as Peer Specialist or Recovery Peer Advocate\nDemonstrated ability to manage a caseload and work effectively within a team, in a fast-paced environment\nWork experience requiring effective communication and engagement skills, as well as healthy boundary-setting\nProficient computer skills, including a solid understanding of Microsoft Outlook, Word and Excel\nAbility to travel around downstate New York which includes the 5 boroughs, Long Island, Orange County, and Westchester\nPreferred Qualifications:\nBilingual in English and one or more language(s): Spanish, Mandarin, Cantonese highly preferred\nPrior experience in a field-based health care role (home visits a plus)\nExperience using health information systems to document and/or retrieve information\nExperience with geriatric or other at-risk populations, including their caregivers\nExperience in hospital/facility discharge planning\nExperience managing member information in a shared network environment using paperless database modules and archival systems\nFamiliar with areas of NYC, Long Island, and/or lower Westchester\nA valid NYS driver's license or ID\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLCshallnotdiscriminateagainstanydisabledemployeeorapplicantinregard to any position for which the employee or applicant is otherwise qualified.\nIf you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to  or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.\nKnow Your Rights\nAll hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.\nHiring Range*:\nGreater New York City Area (NY, NJ, CT residents): $40,200 - $54,570\n\nAll Other Locations (within approved locations): $34,900 - $52,000\n\nAs a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.\nIn addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.\n*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.","description_format":"text","description_chars":6977,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true},{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-17T02:31:43Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.438,"p_room":0.75,"age_days":11,"expected_fill_days":12,"reasons":["conf:2","stale_co","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":54570,"is_top_pay":false},"html_url":"https://alion.io/job/healthfirst-peer-support-specialist-3","json_url":"https://alion.io/job/healthfirst-peer-support-specialist-3.json","meta":{"generated_at":"2026-10-27T06:32:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6717,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1794553},"rest":"https://alion.io/mcp/rest/get_company?id=1794553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealthfirst-peer-support-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealthfirst-peer-support-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealthfirst-peer-support-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/healthfirst-peer-support-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealthfirst-peer-support-specialist-3"}]}