{"id":3310021,"url":"https://alion.io/job/healthfirst-sr-servicenow-developer-2","title":"Sr ServiceNow Developer","company":{"id":1794553,"name":"Healthfirst","domain":"healthfirst.org","url":"https://alion.io/company/healthfirst","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":108300,"max":156485,"currency":"USD","period":"year","gross":null,"usd_annual":156485},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Angular","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Bootstrap","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"GitLab","optional":false},{"name":"ITIL","optional":false},{"name":"Jenkins","optional":false},{"name":"LDAP","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Azure","optional":true},{"name":"JavaScript","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T07:04:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Sr ServiceNow Developer will play a key role in maturing our ServiceNow platform, and as a result, our Service Management practice. This individual will be working with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.Duties and Responsibilities:\nDesign, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications\nDevelop existing and custom applications within ServiceNow including integrations with other applications, such as Azure DevOps, GitHub, Jenkins, GitLab, and other CI/CD platforms using REST APIs, IntegrationHub, and ServiceNow DevOps capabilities\nDevelop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies\nDesign and implement ServiceNow integrations with DevOps and CI/CD pipelines, enabling automated Change Management, deployment tracking, and Release Management governance\nAutomate the creation, validation, approval, and closure of Change Requests based on CI/CD pipeline deployment activities \nConfigure pipeline integrations to capture build, deployment, release, and change information within ServiceNow for end-to-end traceability\nHands on experience in Service Catalog/Service Portal modules\nSupport ServiceNow upgrades, patches, clones, releases, testing and production deployments\nCreate and use update sets to move customizations between ServiceNow instances\nDesign for and maintain a highly available and recoverable environment\nProvide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis\nDocument, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC\nResponsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated\nWork with process managers to fully understand business functionality, pain points, and areas of improvements\nCommit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology\nProactively keeps ServiceNow skills current\nManage and lead the development work of vendors and consulting staff\nMentor and share Technical knowledge with Service Management team\nMinimum Qualifications:\n3+ years of experience of ServiceNow development\n3+ years of experience in IT Service Management process design\nServiceNow System Admin Certification\nOverarching understanding of ServiceNow Enterprise product suite & capabilities \nFundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS\nAbility to apply business concepts into a technical solution\nWeb portal development skills, such as HTML, CSS, Angular JS, bootstrap\nExperience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge\nAbility to create reports using the standard reporting engine, plus metrics and SLAs\nFollows ServiceNow best practices (including scripting, security, implementation)\nDisplays aptitude in learning new modules based on training materials\nExperience with collaboration across functional borders enterprise-wise (i.e. within and outside of IT)\nClear written and verbal communication skills\nITIL foundation certification\nHigh school diploma or GED\nPreferred Qualifications:\nServiceNow Certified Application Developer\n3+ years ServiceNow administration in an enterprise environment\n5+ years of experience of ServiceNow development\n5+ years of experience in IT Service Management process design\n2-4 year technical oriented degree, or equivalent work experience with technical product and application support, or equivalent work experience with healthcare business processes\nITIL Intermediate certification\nExcellent interpersonal, communication, collaboration and documentation skills.\nAsset Management Experience\nExperience in a healthcare domain\nPassion for providing excellent service to all internal customers\nCompliance & Regulatory Responsibilities: NA\nLicense/Certification: NA\nWE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.\nIf you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to  or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.\nKnow Your Rights\nAll hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.\nHiring Range*:\nGreater New York City Area (NY, NJ, CT residents): $108,300 - $156,485\n\nAll Other Locations (within approved locations): $99,100 - $147,390\n\nAs a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.\nIn addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.\n*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.","description_format":"text","description_chars":7505,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New Jersey","iso":null,"kind":"city"},{"name":"Connecticut","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-27T02:59:15Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":12,"reasons":["conf:16","stale_co","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":156485,"is_top_pay":true},"html_url":"https://alion.io/job/healthfirst-sr-servicenow-developer-2","json_url":"https://alion.io/job/healthfirst-sr-servicenow-developer-2.json","meta":{"generated_at":"2026-10-28T09:02:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11724,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1794553},"rest":"https://alion.io/mcp/rest/get_company?id=1794553"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealthfirst-sr-servicenow-developer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealthfirst-sr-servicenow-developer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealthfirst-sr-servicenow-developer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/healthfirst-sr-servicenow-developer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealthfirst-sr-servicenow-developer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3310021}},{"tool":"search_jobs","arguments":{"company":"healthfirst.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3310021},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}