{"id":2418486,"url":"https://alion.io/job/healthfleetambulance-communication-supervisor","title":"Communication Supervisor","company":{"id":4420421,"name":"Health Fleet Ambulance","domain":"healthfleetambulance.com","url":"https://alion.io/company/healthfleetambulance","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":162000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-06T13:07:01Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-30T06:05:45Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Description\nREPORTS TO:\nGeneral Manager.\nSUMMARY:\nThis is a non-exempt hourly position. The Dispatch Supervisor oversees the Communications Department, ensures crews depart on time, coordinates crew assignments, assigns and updates runs, and maintains communication with dispatch to support the proper execution of transport services.\nDUTIES AND RESPONSIBILITIES:\n· Crew Management: Ensure the timely departure of all crew members, including the distribution of essential items such as phones, keys, tablets, and fuel cards.\n· Training: Provide necessary training to new and existing staff as required.\n· Dispatch Liaison: Collaborate with dispatch to maintain accurate timestamps and ensure crews are positioned correctly.\n· Quality Assurance: Oversee trip verification, monitor fuel levels and safety violations via Samsara, and conduct quality checks of all trips.\n· Customer Service: Address initial customer and employee concerns promptly and effectively.\n· Issue Resolution: Identify and report any transport issues to management, ensuring swift resolution.\n· Equipment Management: Utilize UEM/Samsara to track and manage all equipment, ensuring everything is charged and at the base.\n· Schedule: Review daily crew and dispatch schedules and adjust schedules as needed to meet minimum field and office coverage. Review vehicle assignments and trips and ensure all dispatch checklists are completed.\n· Communication: Regularly check emails and act as a CSR/Dispatcher when necessary.\n· Minimum Coverage: Ensure staffing levels support minimum field and office coverage requirements throughout each shift.\n· Planning: Adjust trip schedules as needed and coordinate with hospital coordinators to optimize day-to-day operations.\n· Additional Duties: Perform other related duties as assigned by the General Manager.\n· Documentation: Maintain accurate documentation related to crew departures, vehicle assignments, schedule changes, equipment distribution, and operational concerns escalating to management.\nBenefits Package Includes:\nPaid Weekly\nDirect Deposit \nReferral program\n401(k)\nHealth Insurance\nDental Insurance\nVision Insurance\nAflac\nLife Insurance\nPaid time off (PTO)\nFree CPR & EVOC\nUniform Allowance \nRequirements\nKNOWLEDGE, SKILLS, AND QUALIFICATIONS:\nProven experience in operations or dispatch within a similar industry.\nStrong critical thinking skills. \nStrong organizational and communication skills.\nAbility to multitask and handle high-stress situations.\nProficient in using dispatch software and equipment tracking systems.\nSchedule must be flexible; nights, weekends, and holidays will be required to ensure minimum coverage is met.\n Schedule is from 11:00 am to 1900 Monday-Friday","description_format":"text","description_chars":2703,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T04:23:14Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.447,"p_room":0.35,"age_days":53,"expected_fill_days":24,"reasons":["conf:4","win:tail"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/healthfleetambulance-communication-supervisor","json_url":"https://alion.io/job/healthfleetambulance-communication-supervisor.json","meta":{"generated_at":"2026-10-30T07:00:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9944,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420421},"rest":"https://alion.io/mcp/rest/get_company?id=4420421"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealthfleetambulance-communication-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealthfleetambulance-communication-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealthfleetambulance-communication-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/healthfleetambulance-communication-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealthfleetambulance-communication-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2418486}},{"tool":"search_jobs","arguments":{"company":"healthfleetambulance.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2418486},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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