{"id":3113428,"url":"https://alion.io/job/healthpartners-client-services-sales-representative","title":"Client Services Sales Representative","company":{"id":1786580,"name":"HealthPartners","domain":"healthpartners.com","url":"https://alion.io/company/healthpartners-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":21,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bloomington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3854},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T20:29:15Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T10:37:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"HealthPartners is hiring for a Client Services Sales Representative. The Client Service Representative (CSR) is responsible for supporting the Sales and Account Management Team by ensuring that the documentation, required forms, plan documents and operational systems are accurate and completed in a timely fashion. The CSR is responsible for working with the Sales Executive and Agent of Record to package a complete submission for Underwriting’s consideration for all prospective business. For new and renewing clients, the CSR is responsible for ensuring that all required documents are generated, delivered and filed accurately and timely. In addition, the CSR serves as a back up to the Associate Account Managers during Leaves of Absence and during busy seasons, ensuring that all clients are set up in our systems correctly, meeting all required deadlines. By successfully managing the day to day operational needs in order to administer client plans appropriately, the CSR assists the Account & Sales Executives by producing satisfaction results that drive our clients to want to do additional business with HealthPartners and serving as a reference to prospective clients.\nACCOUNTABILITIES:\nServe as the primary point of contact for day to day service activities, both internally and externally, including, but not limited to:\nWork with Underwriting, the Sales Executive, the Agent of Record, Product Management and the Marketing Communications Team when submitting RFP’s, providing all the necessary documentation for proposal production. Assist in completion of all internal set up forms for medical, dental, EAP, Health and Wellbeing and FSA/HRA.\nWork in collaboration with the Account Manager and Sales Executives to review prospective plan documents and provide feedback regarding the proposal submission request. Assist in completing all required processes and documentation for new sales systems, including, GDF and other product implementation forms. \nReview for accuracy open enrollment electronic census data files and review ID cards.\nFinal audit of internal billing systems to ensure accounts are billed accordingly.\nMaintain databases, files and documentation in an organized and consistent fashion.\nProduce SBC’s and plan documents accurately and timely.\nAssist the AM’s in resolution of customer service issues and concerns with members, clients and brokers. Coordinate with other HealthPartners departments as needed to achieve resolution. Document issues and their resolution in a timely manner. \nResponsible for renewal preparation, including sending the renewal verification form to the employer or broker, completing a renewal request form for Underwriting, updating the summary of benefits to reflect any benefit changes for the next plan year, and delivering all relevant information to Underwriting so that they can prepare the renewal rating.\nProvide standard utilization reports and respond to standard reporting requests from clients or brokers. Communicate and resolve any data discrepancies and errors as needed.\nMaintain up-to-date awareness of HealthPartners products and plans, industry trends, and government regulations.\nBring issues to the attention of the Account Manager, Team Manager, or HealthPartners leadership. Communicate openly, frequently, and effectively with internal and external partners to ensure that issues are brought to light and all impacted parties are knowledgeable regarding the concerns of HealthPartners operations, the client or the broker.\nMaintain consistent office hours and respond to all inquiries within 24 hours. \nPerform other duties as assigned.\nREQUIRED QUALIFICATIONS:\nPost-secondary education (Bachelor’s strongly preferred)\nTwo years of experience in a customer service related position\nMinnesota insurance license within three months of hire\nDemonstrated professional oral and written communication skills\nWorking knowledge of Microsoft Word, Excel, PowerPoint or comparable applications\nMust be detail oriented, able to balance multiple priorities, and have strong time management and self-management skills\nPositive attitude and ability to function as a team player\nCurrent, valid, unrestricted Driver’s License (in the state of residence) free of major traffic violations or a pattern of repeated violations for the last 3 years and daily access to a relatable, insured vehicle.\nExecution of a non-solicitation agreement upon hire.\nPREFERRED QUALIFICATIONS:\nSales/account management experience in the health care industry \nKnowledge of health insurance and managed health care\nPrior experience in a team environment","description_format":"text","description_chars":4601,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Nonprofits & Foundations","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-22T21:29:23Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:7","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/healthpartners-client-services-sales-representative","json_url":"https://alion.io/job/healthpartners-client-services-sales-representative.json","meta":{"generated_at":"2026-10-25T18:47:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26624,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1786580},"rest":"https://alion.io/mcp/rest/get_company?id=1786580"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhealthpartners-client-services-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhealthpartners-client-services-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhealthpartners-client-services-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/healthpartners-client-services-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhealthpartners-client-services-sales-representative"}]}