{"id":1887136,"url":"https://alion.io/job/heartshare-community-outreach-coordinator","title":"Community Outreach Coordinator","company":{"id":2306785,"name":"Heart Share","domain":"heartshare.org","url":"https://alion.io/company/heartshare","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T03:08:27Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-24T18:59:53Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"The Health Home Outreach Coordinator develops and maintains referral partnerships and supports enrollment growth for HeartShare's Adult Health Home (AHH) and Children's Health Home (CHH) programs. The position conducts community-based outreach, builds relationships with healthcare and social service organizations, engages prospective members, and supports eligible individuals through the enrollment process. The Coordinator represents HeartShare professionally and maintains accurate outreach, referral, and enrollment information. The position may be eligible for performance-based incentives in accordance with the approved Health Home Outreach Coordinator incentive policy.\nEssential Functions and Primary Responsibilities:\nCollaborate with Health Home leadership to develop and maintain referral partnerships that support AHH and CHH enrollment growth.\nDevelop relationships with HHC and other hospitals, health systems, Managed Care Organizations (MCOs), medical and behavioral health providers, schools, community organizations, shelters, foster care and preventive service programs, and internal HeartShare programs.\nConduct proactive outreach through field visits, community events, presentations, telephone calls, electronic communication, and other approved engagement methods.\nEngage prospective members and referral sources, explain Health Home services and eligibility, and support timely completion of the enrollment process.\nMaintain an active referral and outreach pipeline and consistently follow up with prospective members and referral partners.\nTrack outreach activities, referral sources, lead status, follow-up activity, enrollment progress, and outcomes accurately.\nDeliver presentations to internal and external stakeholders about Health Home services, eligibility requirements, and referral processes.\nIdentify barriers to referral, enrollment, and engagement and work with program staff to resolve them in a timely, client-centered manner.\nMonitor outreach and referral trends and adjust strategies with program leadership based on program needs and results.\nMaintain detailed knowledge of AHH and CHH eligibility criteria, referral requirements, and enrollment processes.\nProvide accurate and timely referral logs, enrollment information, outreach summaries, and weekly/monthly status reports.\nPerforms other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.\nQualifications\nHigh school diploma or GED required; Associate degree in human services, social services, healthcare, business, communications, or a related field preferred.\nExperience in community outreach, care management, healthcare, behavioral health, social services, enrollment, recruitment, or relationship development preferred.\nStrong relationship-building skills and ability to sustain partnerships with healthcare providers, community organizations, schools, government partners, and internal programs.\nPersistence, follow-through, and comfort working toward measurable outreach, referral, conversion, and enrollment expectations established through the annual Outreach/Performance Plan.\nAbility to conduct frequent field-based outreach and community visits.\nStrong verbal, written, presentation, and interpersonal communication skills.\nAbility to organize multiple leads, follow-ups, referral sources, and priorities while maintaining accurate documentation.\nStrong problem-solving skills and ability to develop practical, client-centered solutions.\nAbility to work independently and collaborate with Health Home leadership, care management teams, and other HeartShare programs.\nWorking knowledge of Microsoft Office and ability to learn required tracking, documentation, and reporting systems.\nKnowledge of Health Home services, Medicaid populations, behavioral health, social determinants of health, or community resources preferred.\nBenefits\nAt HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:\nRewarding Work in a team environment.\nPaid vacation, sick, personal days, and holidays.\n403(B) retirement plans with employer contribution.\nHealth, dental, vision and life insurance.\nEmployee Assistance Program (EAP).\nFlexible spending account (Dependent Care, Medical, Parking, and Transit).\nEmployee Appreciation Programs and Events.\nTuition Assistance Program.\nProfessional Development opportunities.\nWellhub Discount\nVerizon Wireless Discount.\nBJs Membership discount.\nDiscounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more\nHeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to .\nAbout Heartshare\nWho WE ARE:\nFor over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.\nTo learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook\nHeartShare Human Services of New York | Homepage\nHeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.","description_format":"text","description_chars":5316,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-05T03:08:27Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.678,"p_room":0.9,"age_days":20,"expected_fill_days":49,"reasons":["conf:10","win:mid"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/heartshare-community-outreach-coordinator","json_url":"https://alion.io/job/heartshare-community-outreach-coordinator.json","meta":{"generated_at":"2026-10-25T20:27:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28983,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2306785},"rest":"https://alion.io/mcp/rest/get_company?id=2306785"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheartshare-community-outreach-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheartshare-community-outreach-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheartshare-community-outreach-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heartshare-community-outreach-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheartshare-community-outreach-coordinator"}]}