{"id":2803181,"url":"https://alion.io/job/heaven-nova-talent-solutions-amazon-connect-developerconsultant","title":"Amazon Connect Developer/Consultant","company":{"id":3806701,"name":"Heaven Nova Talent Solutions","domain":"heavennovatalentsolutions.in","url":"https://alion.io/company/heaven-nova-talent-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":159},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon S3","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"DynamoDB","optional":false},{"name":"IAM","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Amazon Kinesis","optional":true},{"name":"AWS Step Functions","optional":true},{"name":"CI/CD","optional":true},{"name":"CloudFormation","optional":true},{"name":"ServiceNow","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-07-24T05:19:39Z","employer_posted_date":null,"last_verified_at":"2026-07-24T05:19:39Z","board_verified":false,"closed_at":null,"days_open":88,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":88},"description":"Are you passionate about building next-generation cloud contact center solutions? We are looking for experienced Amazon Connect Developers/Consultants to design, implement, and support scalable customer engagement solutions using AWS cloud technologies.\n\nIf you have expertise in Amazon Connect, AWS Services, Contact Flows, and Contact Center Integrations, we'd love to hear from you!\n\nKey Responsibilities :\n\n- Design, develop, and implement Amazon Connect contact center solutions.\n\n- Build and maintain Contact Flows, IVR, routing strategies, and queues.\n\n- Integrate Amazon Connect with CRM, ERP, and third-party applications.\n\n- Develop serverless integrations using AWS Lambda and Amazon API Gateway.\n\n- Configure Amazon Lex chatbots and voice bots.\n\n- Monitor system performance and optimize customer experience.\n\n- Troubleshoot production issues and provide ongoing support.\n\n- Collaborate with business stakeholders, architects, and development teams.\n\nRequired Skills :\n\n- Amazon Connect\n\n- AWS Lambda\n\n- Amazon Lex\n\n- Amazon API Gateway\n\n- AWS IAM\n\n- Amazon S3\n\n- Amazon DynamoDB\n\n- Amazon CloudWatch\n\n- Contact Flows\n\n- IVR Design\n\n- JavaScript / Python\n\n- REST APIs\n\n- JSON\n\n- AWS Cloud Services\n\nPreferred Skills :\n\n- Salesforce Integration\n\n- ServiceNow Integration\n\n- Amazon Kinesis\n\n- AWS Step Functions\n\n- AWS CloudFormation\n\n- Terraform\n\n- Contact Center Migration\n\n- CI/CD Pipelines\n\n- AWS Certification (Preferred)\n\nQualifications :\n\n- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.\n\n- 6 - 12 years of overall IT experience with strong expertise in Amazon Connect and AWS cloud technologies.\nSkills\nAmazon Connect, AWS, Cloud, IVR, AWS Lambda, API Gateway, Amazon Lex, DynamoDB, Terraform, CI/CD Pipeline","description_format":"text","description_chars":1787,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-18T01:22:52Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.474,"p_room":0.28,"age_days":88,"expected_fill_days":27,"reasons":["seen:88","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/heaven-nova-talent-solutions-amazon-connect-developerconsultant","json_url":"https://alion.io/job/heaven-nova-talent-solutions-amazon-connect-developerconsultant.json","meta":{"generated_at":"2026-10-21T03:34:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5291,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3806701},"rest":"https://alion.io/mcp/rest/get_company?id=3806701"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheaven-nova-talent-solutions-amazon-connect-developerconsultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheaven-nova-talent-solutions-amazon-connect-developerconsultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheaven-nova-talent-solutions-amazon-connect-developerconsultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heaven-nova-talent-solutions-amazon-connect-developerconsultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheaven-nova-talent-solutions-amazon-connect-developerconsultant"}]}