{"id":3296864,"url":"https://alion.io/job/hebrew-public-operations-associate","title":"Operations Associate","company":{"id":678700,"name":"Hebrew Public","domain":"hebrewpublic.com","url":"https://alion.io/company/hebrewpublic","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":38000,"currency":"USD","period":"year","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-10-26T19:07:43Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T05:04:24Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Operations Associate \nLocation: Philadelphia Hebrew Public (3300 Henry Avenue, Philadelphia, PA 19129)\nStart Date: Immediate\nCompensation: $30,000 - $38,000(more details below)\nSchedule: 12-month, full-time, onsite\nContact: \nAbout Hebrew Public\nHebrew Public is a small and growing network of schools operated by Hebrew Public: Charter Schools for Global Citizens. Hebrew Public is a secular organization that welcomes candidates of all backgrounds into a supportive and inclusive community.\nAcross the network, Hebrew Public schools serve children from all backgrounds and help students become global citizens who are strong problem solvers, aware communicators, and lifelong learners committed to making a positive difference in the world around them. Our schools are models of racial and economic integration, academic excellence, and world language learning.\nWhy PHP?\nAs part of Hebrew Public, Philadelphia Hebrew Public teachers and staff have the opportunity to bring that mission to life with students from over 37 zip codes across Philadelphia, primarily Black and Brown students whose brilliance, curiosity, and potential drive our work every day.\nPHP is rooted in the belief that all students deserve rigorous academics, strong relationships, and access to a globally minded education that expands what they see as possible for themselves. Every member of our team plays a role in making that vision possible.\nFor our operations team, that means creating a school environment where students and families feel welcomed, respected, and supported. From the first phone call to the daily interactions at our front desk, the way we communicate, respond, and care for families helps build the trust and relationships that are essential to a thriving school community.\nYou don't need to speak Hebrew to apply, and we strongly encourage candidates from traditionally underrepresented groups to join our community.\nThe Opportunity\nThe Operations Associate is the welcoming face of Philadelphia Hebrew Public and the first point of contact for families, students, staff, and visitors.\nAs the school's primary receptionist, you will manage the front desk, answer calls, respond to family questions, and connect families with information and resources. This is a fast-paced, people-facing role for someone who enjoys the energy of a busy school office, learns quickly, and adapts easily to changing priorities.\nYou will also support the operations team with student enrollment records, PowerSchool data entry, attendance initiatives, school events, office purchasing, staff requests, and new-hire onboarding.\nReporting to the Operations Manager, the ideal candidate is dependable, organized, empathetic, and committed to providing excellent service while keeping daily administrative work running smoothly.\nWho You Are\nHigh school diploma or GED required; Associate’s Degree preferred. \n 3-5 years of experience in reception, customer service, or administrative support in a charter school setting is preferred.\nEmpathetic, patient, and culturally aware, with an understanding of the diverse experiences and needs of families in an urban school community.\nStrong written and verbal communication skills in English, excellent interpersonal skills, and a genuine commitment to providing outstanding customer service to families, students, and staff. \nHighly organized and detail-oriented, with the ability to maintain accurate records, manage information, and follow through independently on tasks.\nDemonstrates professionalism and sound judgment, maintaining a positive and solutions-oriented approach even in challenging situations.\nCollaborative, approachable, and receptive to direction and feedback, with the ability to build positive working relationships across the school community.\nComfortable using Google Workspace, Microsoft Office, and spreadsheets; willing to learn PowerSchool and other school systems.\nAbility to maintain confidentiality and obtain required Pennsylvania school employment clearances, including PA State Police Criminal History, PA Child Abuse History, and FBI fingerprint-based background checks.\nProfessional Responsibilities\nFront Desk & Family Engagement\nServe as the school's primary receptionist, warmly welcoming families, students, staff, and visitors.\nAnswer incoming calls, respond to inquiries, and direct families to appropriate staff and resources.\nStay informed about school events, schedules, and procedures to provide accurate information.\nBuild positive family relationships through respectful, empathetic, and responsive communication.\nMaintain an organized front office and follow visitor check-in and school safety procedures.\nAdministrative & Operations Support\nCreate and maintain student enrollment files, supporting documentation and Pennsylvania public charter school compliance requirements.\nEnter and update student information in PowerSchool, spreadsheets, and operational trackers.\nSupport attendance tracking, documentation, and family follow-up in accordance with school procedures and Pennsylvania attendance requirements.\nAssist with school events, family engagement activities, office purchasing, and inventory.\nRespond to staff requests for supplies and administrative support.\nHelp prepare for new-hire onboarding, including system entry and required documentation.\nComplete additional administrative tasks and projects as assigned by the operations team.\nGeneral Professional Expectations\nModel Hebrew Public's OLAM values: outstanding problem solving, continuous learning, making a difference, and intentional communication.\nDemonstrate professionalism, reliability, flexibility, and a team-first approach.\nFollow direction, welcome feedback, communicate proactively, and protect confidential information in accordance with school policies and FERPA.\nBenefits\nStarting salaries range from $30,000 to $38,000, based on experience and qualifications.\nPotential benefits* include:\nHealth Coverage: Employer covers 85% of medical and dental premiums and 100% of vision premiums.\nRetirement: 5% employer match, dollar for dollar, with no vesting period.\nAdditional Compensation: Opportunities for performance bonuses and stipends.\nWellness: Mental health resources and employee assistance programs.\nEmployee Perks: Student loan counseling and discounts on wellness programs and gym memberships.\nPaid Time Off: 30+ holidays; 20 PTO days for 12-month staff.\nParental Leave: 6 weeks of paid parental leave when welcoming a new child.\nFertility Services: Coverage with minimal out-of-pocket costs.\nFlexible Spending & Health Reimbursement: Up to $10,000 in HRA funds.\nLife Insurance: Employer-paid AD&D coverage of one times salary through UNUM, with voluntary life insurance options.\nProfessional Growth: Workshops, certifications, university partnerships, and ongoing development.\nTravel: Opportunities for global travel experiences.\nBenefits packages vary depending on the role.\nOur Commitment\nWe are committed to building a team that reflects the communities we serve. Candidates of color and those from backgrounds underrepresented in school leadership and operations roles are particularly encouraged to apply.\nDon't meet every requirement? We value diverse experiences and encourage you to apply if you believe you can contribute to our school community.\nIf you need accommodations or assistance due to a disability, please contact . All accommodation requests will be handled confidentially.\nFor more information, please visit our websites below.\nCMO Website:http://www.hebrewpublic.org/\nSchool Website:https://philadelphiahebrewpublic.org/\nApply today at  and be part of something extraordinary.","description_format":"text","description_chars":7724,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Hebrew","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Gym membership","Life insurance","Parental leave","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondary Education","Primary Education"],"lifecycle":[{"event":"open","at":"2026-10-26T22:10:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":53,"reasons":["conf:2","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/hebrew-public-operations-associate","json_url":"https://alion.io/job/hebrew-public-operations-associate.json","meta":{"generated_at":"2026-10-30T05:12:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7276,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678700},"rest":"https://alion.io/mcp/rest/get_company?id=678700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhebrew-public-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhebrew-public-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhebrew-public-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hebrew-public-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhebrew-public-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3296864}},{"tool":"search_jobs","arguments":{"company":"hebrewpublic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3296864},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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