{"id":4032520,"url":"https://alion.io/job/hebrew-seniorlife-operations-associate","title":"Operations Associate","company":{"id":2006098,"name":"Hebrew SeniorLife","domain":"hebrewseniorlife.org","url":"https://alion.io/company/hebrewseniorlife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":0.813,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Randolph, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50950,"max":71330,"currency":"USD","period":"year","gross":null,"usd_annual":71330},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T19:04:28Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T05:36:16Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nI. Position Summary:\nThe Operations Associate is responsible for administrative operations. This individual must be able to exercise independent judgment, execute tasks to ensure optimal daily operational function, independently investigate, communicate, and resolve operational issues, create and execute operational procedures, anticipate needs, and demonstrate initiative in assisting the Executive Director and Director of facilities with clerical, project management, and other administrative responsibilities. The Operations Associate will be a self starter and will use reason, knowledge, and wisdom in prioritizing and performing multiple tasks.\nII. Position Responsibilities:\nCreate and execute operating procedures and serve as liaison with both staff and residents regarding issues related to operations.\nServe as an integral part of operations project teams.\nCoordinate project schedules and communication with team.\nFacilitate coordination between Fireman team and outside vendors, contractors, and consultants, as appropriate.\nPrepare and coordinate correspondence, including email and physical mail, flyers, notices, voice announcements, etc. to residents and staff, keeping them informed, as needed.\nMaintain records of project work.\nSupport the onsite Property Management, Facilities, and Community Life teams in coordinating the use of program areas/rooms/and temporary spaces during renovation projects.\nCoordinate with the Property Management, Facilities and Community Life teams to ensure that residents and staff are provided with needed supports and services.\nRespond to emergency situations as they relate to resident interactions in full coordination with the Fireman staff.\nExercise independent judgment to ensure optimal daily operational function.\nAnticipate needs and demonstrate initiative in assisting the Executive Director and Director of facilities with administrative responsibilities.\nUse reason, knowledge and wisdom in prioritizing and performing multiple tasks.\nMaintain office efficiency by planning and implementing office systems, layouts and equipment procurement.\nCoordinate and schedule employee training, including in-service education.\nProcess all Fireman insurance claims (auto, property, workman’s compensation, etc.).\nMaintain the upkeep of all office machines.\nManage, distribute and track e-mail and general correspondences, bringing priority issues to the Executive Director’s attention and responding to requests as appropriate.\nHandle special projects and research as requested.\nHandle travel arrangements as necessary for executive and/or staff.\nDevelop and maintain positive relationships and communication with HSL’s staff.\nServe as Fireman point person in coordinating resolution of network and/or phone outages with the HSL IT department.\nCompose and develop professional communications, including correspondences, emails and voicemail responses, presentations, flyers, letters and notices.\nAssist with preparing for all meetings in advance, making sure agenda, materials and actions items are prepared and distributed in advance, sending out reminders, reserving meeting space, and arranging for set up, equipment, and refreshments as necessary.\nOversee the resident run store by ordering items and taking inventory\nPerform other related duties as required or directed.\nIII. Core Competencies:Commit to the organization’s core values of respect, dignity and empowerment.\nAble to form trusting relationships with residents, families, and team members.\nWork collaboratively with colleagues, both within and outside the HSL continuum.\nListen attentively; speak respectfully; promote an “emotional” connection.\nHave a “can-do” service mentality.\nAccept responsibility for all tasks assigned.\nIV Qualifications:\nAssociates Degree or equivalent amount of commensurate experience.\n1-2 years of Administrative and Project Management experience a plus.\nComputer proficiency i.e ability to use MS Word, Excel, Publisher and Power Point.\nExceptional organization, customer service, teamwork, communication and interpersonal skills are required.\nAbility to manage multiple task simultaneously, handle difficult situations and demonstrate flexibility.\nRemote Type:\nOn-siteSalary Range:\n$50,950.20 - 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