{"id":2182502,"url":"https://alion.io/job/heetch-responsable-centre-de-controle-et-des-interventions","title":"Responsable Centre de Contrôle et des Interventions","company":{"id":172731,"name":"Heetch","domain":"heetch.com","url":"https://alion.io/company/heetch","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":93,"open_postings":11,"ghost_share":0,"stale_share":0.091,"repost_share":0,"time_to_fill_p50_days":138,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abidjan, Ivory Coast"],"countries":["CI"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":67000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5064},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-09T12:16:25Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T18:26:09Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"À propos de Fleetch\nFleetch est une filiale du groupe H, acteur majeur de la mobilité urbaine en Afrique. Fleetch possède une flotte de plusieurs centaines de véhicules opérés en VTC par des chauffeurs en location ou en Drive to Own (travaillé-payé). Nous possédons des véhicules Suzuki et une cinquantaine de véhicules électriques.\nNos valeurs\nMake it happen : nous allons au bout des choses\n\nThink Different : nous remettons en question, créons, explorons\n\nBe kind : nous nous soutenons les uns les autres\n\nPlay for the team : parce que l'aventure est plus belle ensemble\n\nContexte\nFleetch crée à Abidjan un Centre de Contrôle et d'Opérations.\nSa mission : suivre en temps réel les balises GPS de la flotte, faire respecter les règles de circulation (zone autorisée, kilométrage, vitesse), bloquer les véhicules quand c'est nécessaire et les récupérer rapidement sur le terrain.\nTon rôle\nTu construis et tu diriges le Centre de Contrôle. Tu encadres l'analyste contrôle et les agents d'intervention, et tu coordonnes toutes les interventions terrain.\nTes missions\nPiloter le centre : organiser les plannings (7j/7, astreintes), fixer les priorités, faire appliquer les procédures.\n\nSuperviser les alertes GPS (Fleeti, Mapping Control) : balise désactivée, sortie de zone, excès de vitesse, kilométrage, stationnement hors zone.\n\nValider les blocages de véhicules, toujours à l'arrêt et en sécurité.\n\nCoordonner les interventions : envoyer les agents sur place et suivre la récupération des véhicules jusqu'au parc.\n\nGérer les cas difficiles avec les équipes Opérations : chauffeurs récidivistes, litiges, sanctions.\n\nSuivre les résultats : reporting hebdomadaire (délais d'intervention, balises actives, packs kilométriques vendus) et propositions d'amélioration.\n\n Profil recherché\nBac+3 minimum (logistique, transport, gestion, sécurité ou équivalent)\n\n3 ans d'expérience minimum en gestion de flotte, entreprise de sécurité, centre de supervision, sécurité ou opérations terrain\n\nExpérience en management d'équipe\n\nÀ l'aise avec les outils de géolocalisation et Excel / Google Sheets\n\nTrès bonne connaissance d'Abidjan\n\nRigueur, fermeté, calme sous pression\n\nPermis B obligatoire\n\nConditions\nPoste basé à Abidjan, au bureau Fleetch (Cocody Riviera)\n\nRémunération selon profil\n\nDémarrage : dès que possible\n\nQu'est-ce qui t'attend ?\nSi ta candidature est retenue, la suite du processus se déroule en 2 entretiens minimum.","description_format":"text","description_chars":2425,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-09T15:16:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":138,"reasons":["conf:4","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/heetch-responsable-centre-de-controle-et-des-interventions","json_url":"https://alion.io/job/heetch-responsable-centre-de-controle-et-des-interventions.json","meta":{"generated_at":"2026-10-14T22:03:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29621,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172731},"rest":"https://alion.io/mcp/rest/get_company?id=172731"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheetch-responsable-centre-de-controle-et-des-interventions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheetch-responsable-centre-de-controle-et-des-interventions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheetch-responsable-centre-de-controle-et-des-interventions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heetch-responsable-centre-de-controle-et-des-interventions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheetch-responsable-centre-de-controle-et-des-interventions"}]}