{"id":3970632,"url":"https://alion.io/job/heidelberg-materials-uk-shipper-2","title":"Shipper","company":{"id":1960177,"name":"Heidelberg Materials UK","domain":"heidelbergmaterials.co.uk","url":"https://alion.io/company/heidelbergmaterials-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-10T06:52:35Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greenwich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-09T15:56:20Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T19:53:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.\nWe are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.\nAt the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.\nShipper\nAre you highly organised, customer-focused and confident making decisions in a fast-paced logistics environment?\nWe’re looking for a proactive Shipper to play a key role in coordinating customer orders, deliveries and haulage across a cluster of plants. You’ll be at the heart of the operation, balancing customer requirements with vehicle availability and plant capacity to make sure we deliver the right product, to the right place, at the right time.\nThis is a varied role where no two days are the same. You’ll work closely with customers, hauliers, operational teams and commercial colleagues to keep deliveries moving efficiently while maintaining excellent customer service.\nThe Benefits\nCompetitive salary\n25 days holiday plus bank holidays\nGenerous pension scheme\nLife assurance\nEmployee support and wellbeing benefits\nOpportunities for learning, development and career progression\nA supportive working environment within a major organisation\nWhat You’ll Be Doing\nAs a Shipper, you’ll take responsibility for managing the order book and work profile across a specific cluster of plants, with a strong focus on Volume, On-Time Delivery (OTD) and Vehicle Utilisation.\nYour responsibilities will include:\nManaging customer orders and workloads across your allocated plants.\nCoordinating vehicle and haulier activity to maximise utilisation and reduce unnecessary empty mileage.\nProactively managing the order book and planning ahead for upcoming customer requirements.\nBuilding strong relationships with key customers and understanding their future requirements.\nWorking closely with commercial and operational teams to resolve issues and maintain service levels.\nMonitoring deliveries throughout the day and responding quickly to delays or operational challenges.\nRedirecting vehicles and customer orders when plant breakdowns or loading delays occur.\nKeeping customers informed of delays and offering suitable alternatives whenever possible.\nManaging vehicle movements between plants to support changing workloads.\nMonitoring driver and haulier activity, including vehicle availability, annual leave, servicing and breakdowns.\nEnsuring working vehicles are correctly allocated and available for optimisation.\nIdentifying and reporting recurring operational or customer issues.\nHandling customer and haulier enquiries professionally and efficiently.\nSupporting the prevention and resolution of invoice queries.\nCompleting administration accurately and within required deadlines.\nProviding support and cover across the wider team when required.\nWhat We’re Looking For\nYou’ll be someone who enjoys working in a busy environment where priorities can change quickly. You’ll need to be confident communicating with different people and comfortable making decisions that balance customer service with operational efficiency.\nIdeally, you’ll have:\nGCSE Maths and English at Grade 4/C or above, or equivalent.\nStrong communication and customer service skills.\nGood analytical and problem-solving abilities.\nThe confidence to negotiate and communicate effectively at different levels.\nStrong organisational skills with the ability to manage multiple priorities.\nGood IT skills and experience using standard Microsoft Office applications.\nExperience with SAP and logistics/transport planning systems such as Syncrotess would be advantageous.\nPrevious experience working within a large business, logistics, transport, customer service or operational environment would be beneficial.\nA proactive approach and the ability to remain calm when plans change.\nWhy This Role?\nThis is more than simply processing orders. You’ll have a direct impact on how efficiently our operation runs and the service our customers receive.\nFrom coordinating vehicles and responding to plant breakdowns to finding alternative solutions for customers, you’ll be trusted to make decisions and keep things moving. If you enjoy problem solving, building relationships and working in a fast-moving logistics environment, this could be a great opportunity for you.\nReady to take on a role where your organisation, communication and decision-making skills can make a real difference? Apply today.","description_format":"text","description_chars":4921,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Minerals","Construction","Building Materials"],"lifecycle":[{"event":"open","at":"2026-11-09T15:56:20Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:8","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/heidelberg-materials-uk-shipper-2","json_url":"https://alion.io/job/heidelberg-materials-uk-shipper-2.json","meta":{"generated_at":"2026-11-10T21:23:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15088,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1960177},"rest":"https://alion.io/mcp/rest/get_company?id=1960177"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheidelberg-materials-uk-shipper-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheidelberg-materials-uk-shipper-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheidelberg-materials-uk-shipper-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heidelberg-materials-uk-shipper-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheidelberg-materials-uk-shipper-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3970632}},{"tool":"search_jobs","arguments":{"company":"heidelbergmaterials.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3970632},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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