{"id":1233986,"url":"https://alion.io/job/heidi-deployed-product-manager-health-systems","title":"Deployed Product Manager, Health Systems","company":{"id":11695,"name":"Heidi","domain":"heidihealth.com","url":"https://alion.io/company/heidi","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia","Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude Code","optional":false},{"name":"Cursor","optional":false},{"name":"Embeddings","optional":false},{"name":"Fine-tuning","optional":false},{"name":"LLM","optional":false}],"status":"live","first_seen_at":"2026-09-22T23:24:24Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-20T05:11:16Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"We’re Heidi.\nWe're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.\nHealthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.\nWe found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.\nWe’ve grown annual recurring revenue from $1 million to $50 million in two years.\nTo go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund.\nIf you want to join us in doing work worth shipping, jump in.\nThe role\nWe're looking for a Product Manager who owns a portfolio of health system accounts and builds product that works in their environments. You are accountable for both the product and the revenue it generates.\nYou will be embedded with health systems across Australia, working alongside a commercial partner. You go on-site, observe clinical workflows, map what you see against Heidi's capabilities, and make build-vs-configure trade-offs. What you build for one account should make the next deployment faster; over time, deployment problems become configuration problems.\nYou will partner closely with Heidi's commercial team and core engineering teams. You need the activation energy to break down doors with customers and the product instinct to know when a shortcut today will cost three deployments tomorrow.\nWe don't care about logos; the traditional insignia of competence. We'll evaluate senior well-credentialed candidates and young, hungry hopefuls alike.\nWhat you’ll do\nOwn product and revenue outcomes for a portfolio of health system accounts\n\nGo on-site with customers, observe workflows, and produce specs for discrete capabilities that Heidi can build and bill for\n\nMake build-vs-configure trade-offs for every engagement\n\nOwn sprint delivery for your accounts: prioritise work, unblock engineers, make daily trade-off decisions between speed and reusability\n\nBuild extensible product so what you ship for one account becomes a configurable module for the next\n\nPartner with your commercial counterpart to prioritise across accounts, negotiate scope, and manage customer expectations\n\nConnect field signal back to core product: attend rituals, surface learnings, advocate for shared investment when you see the same pattern repeating\n\nDrive adoption within customer accounts until clinicians use it daily\n\nNavigate compliance and regulatory requirements as product constraints\n\nIf we’d worked together the last 6 weeks, you’d have:\nSpent two days on-site at a 200-physician health system, observed documentation workflows across three specialties, and came back with three discrete PRDs that changed a core team's sprint priorities\n\nIdentified that an orthopaedic group's pre-charting workflow broke because of a non-standard EMR integration; assembled a fix from existing capabilities and shipped it without waiting for a platform release\n\nWritten a deployment playbook from your first account that made the second engagement two weeks shorter\n\nBuilt a relationship with a chief medical informatics officer who now advocates for Heidi internally and opens doors to department heads you'd otherwise never reach\n\nMade a commercial trade-off with your partner: deprioritised a small account's feature request to accelerate a larger deal that proved a use case worth three future deployments\n\nWhat you’ll need\nBA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or related)\n\n4+ years in product roles, though we care more about what you've shipped than years on the clock\n\nA romantic streak about software and a belief that great design transforms someone's day\n\nYou build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you've made with them\n\nFluency with core LLM concepts and systems (prompting, fine-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user-facing products\n\nYou default to building over requesting\n\nStrong opinions, weakly held; you'll shift the room when you're right\n\nData fluency with diagnostic teeth; you can read adoption dashboards and distinguish a training problem from a product problem from an integration problem\n\nNice to have\nExperience in health tech\n\nExperience with EHR Integrations\n\nIf you answer ‘NO’ to these questions, this may not be the job for you:\nAre you an execution powerhouse?\n\nHave you shipped something this week?\n\nAre you good at games?\n\nDid you have a weird teenage hobby?\n\nAre you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call?\n\nDoes the prospect of making health systems a lot nicer make you feel fuzzy inside?\n\nHow we show up\nBuild for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism.\n\nLead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that.\n\nFollow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford.\n\nOwn the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander.\n\nShip, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless.\n\nLive in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it.\n\nWhy Heidi?\nYou’ll join a team measured on real-world impact, not press cycles. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders and designers who’ve felt (on every side of the equation) what non-care feels like, the moral and practical toll as a provider or receiver.\nBuilding what we’re building isn’t always easy. Standard tech playbooks routinely fail in healthcare, and the friction of the medical system will test your perseverance. But we didn’t choose easy, we chose a purpose-driven mission that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognize that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it.\nTrue A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.\nWe take care of you.\nWe offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity.\nWe chose to open-source our benefits hub, if you care to take a peek.","description_format":"text","description_chars":8001,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Medical AI","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-09-25T15:48:08Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.657,"p_room":0.55,"age_days":27,"expected_fill_days":22,"reasons":["conf:0","velocity","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/heidi-deployed-product-manager-health-systems","json_url":"https://alion.io/job/heidi-deployed-product-manager-health-systems.json","meta":{"generated_at":"2026-10-20T07:35:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11695},"rest":"https://alion.io/mcp/rest/get_company?id=11695"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheidi-deployed-product-manager-health-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheidi-deployed-product-manager-health-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheidi-deployed-product-manager-health-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heidi-deployed-product-manager-health-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheidi-deployed-product-manager-health-systems"}]}