{"id":1233965,"url":"https://alion.io/job/heidi-finance-manager-na","title":"Finance Manager, North America","company":{"id":11695,"name":"Heidi","domain":"heidihealth.com","url":"https://alion.io/company/heidi","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FinOps","optional":false}],"status":"live","first_seen_at":"2026-09-24T17:42:46Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-22T07:50:33Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Who We Are\nHealthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.\nWe’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.\nIn just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.\nBacked by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.\nThe Role\nWe’re hiring a Finance Manager to lead the finance function for North America. Supported by Heidi’s central finance team, you’ll work closely with regional leadership to bring financial rigor to the region and giving NA leadership a finance partner they can trust for forecast accuracy and clear answers, in their own timezone.\nThe role has two equally important parts. First, you’ll own the region’s financial control and compliance environment. While the central finance team manages the month-end close, core accounting and day-to-day finance operations, you’ll oversee the accuracy of regional results, reporting and forecasts; manage cash; maintain strong local controls; and take responsibility for statutory and compliance requirements.\nSecond, you’ll be a hands-on business partner: helping leaders understand the story behind the regional P&L, translating performance into clear insights and actions, challenging assumptions and shaping decisions across revenue, investment, profitability and cash. You’ll bring a commercial point of view-not simply report the numbers-and ensure teams understand the financial impact of the choices they make.\nThis role is for someone who is confident with business partnering: comfortable sitting with Sales and GTM leadership on commissions design, pipeline and forecast conversations, and also able to run point on the controls and compliance backbone that keeps those conversations trustworthy.\nYou’ll report to the Group Financial Controller, with a dotted line to FP&A, and work closely with North America’s commercial leadership, Sales, Customer Success, outsourced advisors and audit partners, and the wider global Finance team across Sydney, Melbourne and Manila - with NA-hours coverage closing the timezone gap that currently slows decisions down.\nWhat You’ll Do\nFinancial reporting and month-end close\nOwn the integrity of the NA balance sheet, with reconciliations that stay current, reviewed and explainable\n\nOwn the accuracy of the NA monthly group reporting and management accounts with variance commentary that explains movements\n\nBe the single point of contact for group finance on anything NA: queries, adjustments, restatements, consolidation-level questions\n\nCompliance and risk oversight\nOwn the NA compliance calendar (state registrations, sales tax nexus, annual filings) by directing external advisers and tax specialists, not by doing the work yourself\n\nBuild an early-warning process so compliance risk is caught and escalated well before it threatens trading status\n\nBe the accountable owner if something in the compliance chain breaks down\n\nCommercial business partnering\nBe the trusted finance partner in the room for NA Sales and GTM leadership - forecast accuracy, pipeline-to-revenue linkage, sales efficiency and commissions economics\n\nOwn the NA regional P&L narrative: budget vs actual, variance analysis and a clear view of what is driving performance\n\nBring a commercial lens to pricing, deal terms and customer economics, flagging risk and opportunity early\n\nTranslate regional performance into clear, decision-ready input for FP&A and company leadership\n\nGive NA business leaders a reliable, self-serve view of their numbers, so decisions stop waiting on Australian hours\n\nFeed central finance the regional inputs it needs at close: accrual and commissions estimates, revenue and spend context, then review and sign off on the NA result\n\nPartner with Sales and RevOps on commissions design so plans are reflected accurately in forecast and accruals\n\nRevenue risk and collections\nPartner with Sales and Customer Success to resolve aged and disputed balances and unblock stuck revenue\n\nOwn the commercial view of collection risk: which accounts, why, and what it means for cash, and feed it into forecasting\n\nDrive down NA DSO by fixing the upstream causes (contracting, disputes, process), not by chasing invoices\n\nFinOps, controls and performance frameworks\nBuild the operating rhythm that turns NA finance from reactive support into a reliable performance framework: clear KPIs, owners, review cadences and escalation paths\n\nStrengthen financial controls across spend, approvals, vendor onboarding, card usage, subscriptions and commercial commitments, while keeping the process pragmatic for a fast-moving region\n\nReview regional AP and card activity, including prompt removal of leaver access and cards, and escalate anomalies to central finance operations\n\nPartner with external advisers, vendors and finance operations support where needed, making sure work is well-scoped, reviewed and connected back to Heidi’s internal finance standards\n\nCreate simple documentation and control checks so the region can scale without relying on informal knowledge or one-off fixes\n\nWhat We’re Looking For\nMinimum 5+ years’ experience in strong commercial finance and/or FP&A business partnering experience, ideally supporting a Sales or GTM organization\n\nComfortable partnering with Sales/RevOps leadership on commissions, forecasting and pipeline-linked economics\n\nExperience owning spend or expense controls in a way that supports the business rather than only governing it\n\nComfortable directing (not necessarily performing) US and Canadian statutory and sales tax compliance through external advisers\n\nExperience in a multi-entity or multi-currency business\n\nComfort operating with a high degree of autonomy, NA-hours, in a small global finance team\n\nStrong commercial judgement - able to spot when a number doesn't match the story behind it\n\nClear, confident communicator across finance and non-finance audiences\n\nAttitude is more important than ticking every box. If you are a hungry, highly motivated operator who has a knack for problem solving, building relationships and learning quickly, we want to hear from you.\nNice to have\nExperience in a high-growth SaaS or technology company\n\nCPA or equivalent qualification\n\nGAAP experience\n\nExperience standing up or improving collections processes in the US market\n\nExposure to Campfire, Airwallex, Rippling or similar modern finance tooling\n\nExperience working across timezones with a remote/global finance team\n\nThe Way We Work\n1. Build to Last\nWe design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.\n2. Own Your Practice\nIdeas rise on merit, not title, and everyone shares responsibility for the standards we set together.\n3. Move Fast, Stay Steady\nWe move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.\n4. Make Others Better\nHonest feedback, steady support, and shared growth keep our teams improving together.\nWhy you will flourish with us\nFlexible remote-first working\n\nMonthly wellbeing benefit to invest in your physical and mental wellbeing\n\nRecharge Days after major milestones and busy periods\n\nA generous personal development budget per annum\n\nBecome an owner, with shares (equity) in the company - if Heidi wins, we all win\n\nA one-time home office setup contribution\n\nGenerous paid parental leave for primary and secondary carers\n\nA fertility support benefit covering IVF, egg freezing or sperm freezing\n\n10 days per year dedicated to supporting clinicians in maintaining accreditation\n\nThe rare chance to create a global impact as you help scale one of the fastest-growing healthtech companies\n\nIf you have an impact quickly, the opportunity to fast track your startup career\n\n(Benefit specifics vary by entity/region - final detail to be confirmed with People team.)","description_format":"text","description_chars":8305,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"region"},{"name":"Canada","iso":"CA","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":"AI","kind":"region"},{"name":"Antigua and Barbuda","iso":"AG","kind":"region"},{"name":"Aruba","iso":"AW","kind":"region"},{"name":"Bahamas","iso":"BS","kind":"region"},{"name":"Barbados","iso":"BB","kind":"region"},{"name":"Belize","iso":"BZ","kind":"region"},{"name":"Bermuda","iso":"BM","kind":"region"},{"name":"British Virgin Islands","iso":"VG","kind":"region"},{"name":"Bonaire, Sint Eustatius and Saba","iso":"BQ","kind":"region"},{"name":"Cayman 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