{"id":3624151,"url":"https://alion.io/job/heimdal-security-mxdr-security-engineer","title":"MXDR Security Engineer","company":{"id":17070,"name":"Heimdal Security","domain":"heimdalsecurity.com","url":"https://alion.io/company/heimdal-security-blog","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Security","role_family":"Security","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T19:21:19Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T18:35:41Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are Heimdal® and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime!\nWhen joining Heimdal®, you will embark on a thrilling ride in a fast-growing cybersecurity business, where we believe the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 15,000 companies worldwide against cybercriminal attacks and data security breaches.\nOur award-winning line-up of 10+ fully integrated cybersecurity solutions span the entire IT estate, allowing organizations to be proactive, whether remote or onsite. From endpoints, networks, and cloud to emails, and beyond, Heimdal® offers advance detection and response capabilities, ensuring complete security coverage.\nThe role\nAs an MXDR Security Engineeryou’ll provide support for Extended Detection and Response (XDR) solutions. This role is crucial in helping organizations protect their endpoints, networks, and digital assets from advanced threats. This is achieved through continuous system monitoring, proactive threat detection, providing best practice recommendations, and intervening when necessary while adhering to SLAs. You will collaborate with other colleagues to ensure that the organization's security infrastructure is robust, resilient, and scalable.\nYou will report to our MXDR Team Lead located in Brasov.\nWe're open to candidates anywhere in Romania.\nIn Bucharest: work from home or visit the office when you’d like.\nIn other cities: work fully remote- we’ve built strong online onboarding and collaboration practices.\nPlease note that we may take 1-2 weeks until we reach out and schedule interviews. The applicants who meet a large part of the requirements will be contacted.\nYour day-to-day:\nAssist clients in configuring and optimizing our products. \nRespond promptly to client inquiries and seek alternative solutions for issue resolution. \nContinuously improving service quality, always considering customer feedback and suggestions. \nInteract with clients in writing and by phone to identify issues and find appropriate solutions. \nProvide technical support for MXDR clients, including troubleshooting, diagnosing, and resolving issues reported by our software or clients, while adhering to SLAs. \nCollaborate with cross-functional teams, including Sales, Development, and Quality Assurance, to ensure the successful implementation and ongoing support of our MXDR solutions. \nDeliver remote and on-site training sessions for clients and partners on MXDR solution usage and best practices. \nWork on-call and provide 24x7 support to ensure continuous assistance for critical client issues. \nIdentify product improvement opportunities and provide feedback to the development team. \nMonitor, manage, and configure our security tools, review incidents to assess urgency, and escalate incidents as necessary. \nRespond to attacks, assess the extent of the attack and affected systems, and collect data for further analysis. \nPrepare reports on products or services by gathering and analyzing customer information. \nCreate and deliver feedback reports to relevant departments: Quality Assurance, Development, and Marketing. \nProvide requested information (general and customized). \nMaintain quality standards for customer services provided. \nIdentify and implement new procedures based on client requests. \nWhat we expect you’ll bring:\nA strong passion for cybersecurity and problem-solving. \n1-3 years of experience in a similar role / in network security, cybersecurity, or related fields. \nExcellent analytical, written, and verbal communication skills in English. \nResults-oriented with a track record of performance-based achievements. \nStrong communication and interpersonal skills, with the ability to build solid relationships with stakeholders at all levels. \nCapability to handle multiple tasks simultaneously. \nStrong interpersonal relationship-building skills. \nGood analytical and reporting skills. \nTeam player. \nIf you’re making a career change, we appreciate you having trainings or certifications in cybersecurity, which is showing us that you’re already familiar with the basics.\nWhat’s in it for you:\nRegina Maria health plan. \nMonthly budget in the Benefit platform (800 RON/month). \nAdditional company-paid days off (\"Personal Day\" and \"Anniversary Days\"). \nReimbursement for glasses expenses according to company policy. \nReferral bonus. \nBookster subscription. \nPersonal and professional development (trainings and certifications). \nOur Mission\nWe are leading the fight against cybercrime and protecting the operational integrity of all midmarket and lower enterprise companies.\nOur Culture\nWe believe in hiring the best and the brightest while cultivating a culture of collaboration and execution.\nWe are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.\nWe are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness, and having fun together is a key element at Heimdal.\nWe are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, disability, religion, marital status, family or parental status.","description_format":"text","description_chars":5685,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Security","Information Security","Managed Security","Email Security"],"lifecycle":[{"event":"open","at":"2026-11-02T19:21:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:1","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/heimdal-security-mxdr-security-engineer","json_url":"https://alion.io/job/heimdal-security-mxdr-security-engineer.json","meta":{"generated_at":"2026-11-03T21:20:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":437,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17070},"rest":"https://alion.io/mcp/rest/get_company?id=17070"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheimdal-security-mxdr-security-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheimdal-security-mxdr-security-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheimdal-security-mxdr-security-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heimdal-security-mxdr-security-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheimdal-security-mxdr-security-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3624151}},{"tool":"search_jobs","arguments":{"company":"heimdalsecurity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3624151},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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