{"id":2498347,"url":"https://alion.io/job/helfy-business-analyst","title":"Business Analyst","company":{"id":4430232,"name":"Helfy","domain":"helfy.co","url":"https://alion.io/company/helfy-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Herzliya, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":107000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1536},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:05:05Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-17T18:06:50Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nAt Helfy, we’re building the future of digital healthcare, making access to prescriptions, treatments, and delivery simpler, smarter, and fully online.\nWe’re looking for aBusiness Analyst who is passionate about turning data into actionable insights and driving sustainable growth across the customer lifecycle. As a Business Analyst at Helfy, you’ll work closely with Retention, CRM, Product, Customer Experience, and Data teams to analyze customer behavior, identify growth opportunities and support data driven decision making. You’ll focus on repeat purchases, retention, churn, reactivation, and customer lifetime value.\nHelfy is a technology driven group building the next generation of digital healthcare infrastructure. At the core of the group is DoktorABC, a leading telehealth marketplace operating across multiple international markets. DoktorABC connects patients, licensed doctors, pharmacies, medications, and delivery partners through a single digital healthcare experience\nResponsibilities\nAnalyze customer behavior and business performance across the customer lifecycle, with a focus on retention, repeat purchases, churn, reactivation, and customer lifetime value\nMonitor key KPIs and build dashboards, reports, cohorts, and customer segments to identify trends and performance gaps\nAnalyze customer journeys and identify key drop off points, churn drivers, and opportunities to improve repeat behavior\nPartner with Retention, CRM, Product, and Customer Experience teams to evaluate campaigns, lifecycle journeys, discounts, Care Plans, and other retention initiatives\nAnalyze performance across markets, treatment categories, medications, service types, acquisition sources, and customer segments\nMeasure the impact of customer experience factors such ascancellations, payment failures, and delivery issues on customer behavior and business results\nSupport tests and experiments, including KPI definition, control groups, performance analysis, and final recommendations\nTranslate complex data into clear business insights, quantify opportunities, and support strategic decision making\nRequirements\n2+ years of experience as a Business Analyst, Retention Analyst or similar analytical role\nStrong SQL skills and experience working with large datasets\nExperience with Tableau, Mixpanel, GA4, and analytics platforms\nExperience with HubSpot or similar CRM platforms\nExperience in B2C and large scale digital platforms\nStrong analytical thinking and problem solving skills\nExperience analysing customer behaviour, cohorts, retention, churn, and conversion funnels\nExcellent communication skills and ability to present insights to nontechnical stakeholders\nExperience working in cross functional Agile environments\nAdvantage: experience in ecommerce, health tech, or telemedicin","description_format":"text","description_chars":2805,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T05:19:59Z"}],"visa":[],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.873,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/helfy-business-analyst","json_url":"https://alion.io/job/helfy-business-analyst.json","meta":{"generated_at":"2026-10-17T20:35:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4564,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4430232},"rest":"https://alion.io/mcp/rest/get_company?id=4430232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhelfy-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhelfy-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhelfy-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/helfy-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhelfy-business-analyst"}]}