{"id":134346,"url":"https://alion.io/job/helius-solutions-engineer","title":"Solutions Engineer","company":{"id":36854,"name":"Helius","domain":"helius.dev","url":"https://alion.io/company/helius","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":217000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":490},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"DigitalOcean","optional":false},{"name":"Discord","optional":false},{"name":"Helius","optional":false},{"name":"Rust","optional":false},{"name":"Solana","optional":false},{"name":"Stripe","optional":false},{"name":"Telegram","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-06-10T01:26:40Z","employer_posted_date":"2026-06-10","last_verified_at":"2026-10-16T17:53:47Z","board_verified":true,"closed_at":null,"days_open":128,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":128},"description":"About Helius\nHelius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana.\nWe’ve raised over $34m from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more.\nRead our Helius Manifesto to see how we work and what we value.\nAbout the Role\nWe're hiring a Solutions Engineer who thrives on being the go-to technical resource for developers building on Solana. You'll own the customer support experience - answering hard questions in real time, unblocking integrations, and turning recurring pain points into better products, docs, and tooling.\nThis is a hybrid role: part technical support, part solutions engineering, and part internal engineering partner. You'll be embedded in our developer community day-to-day, spotting patterns in what customers need and shipping code, demos, and automation that raise the bar for the entire Helius developer experience.\nWe move quickly and bias toward ownership. If you're energized by helping developers succeed - and by the distributed systems and crypto infrastructure powering that work - you'll thrive here.\nWhat You'll Do\nServe as the technical front door for developers using Helius APIs and streaming products\n\nTroubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped\n\nBuild code samples, demos, and SDKs that help customers integrate faster\n\nRewrite and expand documentation, tutorials, and guides based on real-world questions\n\nAutomate support workflows using internal tooling, scripts and AI-assisted systems\n\nCollaborate with engineering on feature requests, bug reports, and customer-driven improvements\n\nLive in Discord and Telegram to support developers, gather feedback, and spot new patterns\n\nPartner with enterprise and ecosystem teams to design integrations and optimize performance\n\nPrototype new experimental features alongside engineers and product owners based on customer feedback\n\nWhat 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