Staff Software Engineer - Experience

Who We Are & What We Do

At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.

Your Career Path & Development

We are committed to your long-term growth. We invest in you through:

• Cutting-Edge AI Tooling: We equip our engineers to innovate at speed. You'll have full access to GitHub Copilot, frontier models (like Claude and OpenAI), Gemini, and other new tools as they emerge, all supported by our dedicated internal AI team.
• Continuous Learning: Sharpen your skills with full access to the entire Udemy learning database.
• Internal Mentorship: Learn from experts across our global team through tech demos, pair programming, and collaborative projects.
• Clear Advancement: We provide a framework for you to grow from one role to the next, with clear expectations and support from your manager.
• Travel: Opportunities to travel to the US for collaboration with our global teams.

What is special about this role?

The Helix Experience Team builds the software platform and user experiences that guide patients and providers through their entire genetics journey, from enrollment through results delivery. As a Staff Software Engineer, you will set the technical direction for this platform and shape engineering standards across the organization.

As a Staff Software Engineer - Experience, you will:

• Guide and define the strategic technical direction for the Experience platform and wider Engineering organization.
• Shape how Helix Engineering utilizes AI and advance our AI development best practices.
• Direct AI agents to automate entire engineering workflows, including codifying our prompt libraries and context frameworks.
• Design, architect, and implement software systems for our genomic applications and services, with a focus on the patient and provider experience.
• Drive complex, ambiguous projects from scoping to production with autonomy, owning the design, architecture and implementation strategy.
• Collaborate and lead cross-functional work with product managers, designers, user experience researchers, scientists, and our business leaders to drive meaningful outcomes to the business.
• Shape the engineering standards, delivery practices, and quality bars within all of Engineering.
• Serve as a dedicated technical mentor, helping grow our next generation of technical leaders.
• Champion durable solutions that eliminate entire categories of technical debt and raise reliability.

About you:

• 10+ years of equivalent professional experience as a Software Engineer, with a track record of impact at scale.
• A strong product engineering mindset, with technical decisions anchored in customer and business outcomes.
• Operates with a high degree of autonomy, identifies problems before they're escalated and drives them to resolution proactively.
• Experience implementing and a passion for driving AI adoption in engineering workflows, with a proven ability to build automated safeguards and evaluations that validate AI-generated code at scale.
• Proficiency with distributed systems built on cloud infrastructure such as AWS, GCP, or Azure.
• Deep full-stack expertise, proficient in a backend language such as Go, Java, Python, Scala, or Rust.
• Familiarity and experience developing and maintaining SPA’s on frameworks such as React, Next.js, Vue.js or similar using TypeScript/JavaScript.
• A track record of raising the technical standards and practices of engineers beyond your immediate team or department.
• Adaptable in a fast-paced startup environment where priorities may change quickly and frequently.
• Fluent in English, both written and spoken.

Pluses:

• Bachelor’s or Master’s degree in Computer Science or a related field.
• Familiarity with regulated software systems in any industry, such as HIPAA, ISO, or FDA.
• Experience designing and architecting event-driven architectures.
• Experience with AWS serverless infrastructure.
• Experience in the life sciences, healthcare, or genomics domain.

What We Offer: A Commitment to Your Success

We take care of our team with benefits that provide flexibility and support for your growth-what we call prestaciones superiores a las de la ley.

• Competitive Compensation: A strong base salary plus an annual performance bonus.
  • Expected Helix Base: $126,417-$170,979 MXN/monthly
  • Expected Helix Discretionary Annual Bonus: 10% of your annual salary
• Comprehensive Health: 100% employer-paid premium for our Bronze Family Health Insurance plan, with eligibility from your first day.
• Allowances & Stipends:
  • Home Office Stipend: we will reimburse up to $500 USD for essential workspace items, so you are fully equipped to perform your best.
  • Phone Allowance: 700 MXP monthly.
  • In-Office Perks: 80 MXP daily for transport and 250 MXP daily for snacks on office days.
  • Generous Time Off: Flexible vacation policy plus all national holidays.
• Hybrid & Remote Flexibility:
  • Hybrid: Our office is located at WeWork - Varsovia, Mexico City. We gather intentionally in our office space once per week to work on things like pair programming/live collaboration, skillshare sessions, social segments, team lunches, and volunteering opportunities. Juárez, Cuauhtémoc, CDMX.
  • Remote (for team members living 80 km or more outside Mexico City): We'll invite you to our CDMX office 3-6 times a year for key training and team meetings. These visits are a great chance to connect in person and strengthen our Helix community. Helix cover travel and accommodation.

Expected Interview Process:

1) Initial Screen 2) Technical Interviews 3)Leadership Interviews 4) Final Loop

What To Expect During Your Onboarding Week:

We want to make sure your first week is spent learning the foundations. You will be invited to live orientation sessions and spend time with your hiring manager developing your individual roadmap to success. This experience will include sessions that cover your benefits, security & privacy training, an introduction to the OKR framework used at Helix and our communication tools and norms.

What To Expect During Your First 90 days:

First 5 days: You’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U.

Day 5 - 30: You’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities.

Day 30 - 90: You’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission.

To learn how Helix collects, uses, and protects your personal information during the recruitment process, please review our Privacy Notice.

Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.