{"id":592588,"url":"https://alion.io/job/hellofresh-dev-process-excellence-specialist-generalist","title":"Process Excellence Specialist (Generalist)","company":{"id":1061,"name":"HelloFresh","domain":"hellofresh.com","url":"https://alion.io/company/hellofresh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":76,"ghost_share":0,"stale_share":0.395,"repost_share":0.039,"time_to_fill_p50_days":41,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":29000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BPMN","optional":false}],"status":"live","first_seen_at":"2026-07-03T06:56:23Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T19:13:27Z","board_verified":true,"closed_at":null,"days_open":118,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":117},"description":"The Role\nAt HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.\nAs a Process Excellence Specialist (Generalist), you will play a key role in driving cross-functional operational improvement initiatives across multiple business functions, including shared services, finance, HR, procurement, and other enterprise operations. You will leverage Lean methodologies, process redesign, analytics, and automation opportunities to improve efficiency, scalability, and business performance while partnering with stakeholders across the organization to deliver sustainable operational excellence.\nWe're looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you'd excel in this role, we'd love to hear from you!\nWhat you'll do\nLead process mapping, analysis, and redesign initiatives across multiple business functions to improve operational efficiency and scalability.\nIdentify process inefficiencies, bottlenecks, and non-value-added activities, and develop future-state processes that drive continuous improvement.\nConduct structured root cause analysis using Lean Six Sigma methodologies to diagnose operational challenges and implement effective solutions.\nAnalyze operational performance data to identify trends, opportunities, and areas for optimization.\nDevelop business cases that quantify the impact and value of improvement initiatives, and monitor results after implementation.\nIdentify opportunities to leverage automation and AI to streamline business processes and enhance operational performance.\nPartner with cross-functional teams, including AI and Automation specialists, to implement digital solutions and support change adoption.\nManage multiple process improvement projects simultaneously by defining project scope, milestones, risks, dependencies, and deliverables.\nCollaborate with stakeholders across departments to standardize processes and promote a culture of continuous improvement.\nWhat you'll bring\nProven experience in Operational Excellence, Continuous Improvement, or Process Improvement roles.\nLean Six Sigma Green Belt certification or equivalent Lean certification.\nStrong analytical thinking and structured problem-solving skills.\nDemonstrated experience in process mapping, workflow redesign, and operational optimization.\nAbility to quickly understand new business functions, processes, and operational challenges.\nExperience managing cross-functional projects from planning through implementation.\nStrong adaptability and the ability to work across multiple business domains in a fast-paced environment.\nKnowledge of BPMN and experience using process mapping tools such as Signavio, Visio, or similar platforms.\nExcellent stakeholder management, communication, and presentation skills.\nA proactive mindset with a passion for driving continuous improvement and operational excellence.\nWhat we offer\n Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication\nWellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind\nGrowth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform\nDynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures\nWork-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time\nLocation: \nBGC (7th Floor, Inoza Tower, 40th Street, BGC, Taguig City) \nAre you up for the challenge?\nThe first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!","description_format":"text","description_chars":4462,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Groceries","Subscription Commerce","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-09-10T13:30:29Z"},{"event":"close","at":"2026-10-09T12:23:35Z"},{"event":"reopen","at":"2026-10-26T05:53:13Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.318,"p_room":0.28,"age_days":117,"expected_fill_days":41,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/hellofresh-dev-process-excellence-specialist-generalist","json_url":"https://alion.io/job/hellofresh-dev-process-excellence-specialist-generalist.json","meta":{"generated_at":"2026-10-29T21:43:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32202,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1061},"rest":"https://alion.io/mcp/rest/get_company?id=1061"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhellofresh-dev-process-excellence-specialist-generalist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhellofresh-dev-process-excellence-specialist-generalist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhellofresh-dev-process-excellence-specialist-generalist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hellofresh-dev-process-excellence-specialist-generalist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhellofresh-dev-process-excellence-specialist-generalist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":592588}},{"tool":"search_jobs","arguments":{"company":"hellofresh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":592588},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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