{"id":3351302,"url":"https://alion.io/job/hellofresh-logistics-dispatch-coordinator","title":"Logistics Dispatch Coordinator","company":{"id":1061,"name":"HelloFresh","domain":"hellofresh.com","url":"https://alion.io/company/hellofresh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":69,"ghost_share":0,"stale_share":0.449,"repost_share":0.043,"time_to_fill_p50_days":42,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Basingstoke, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":51000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-27T15:00:43Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T23:41:57Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Home Delivery Network (HFDN) Delivery Logistics Dispatch Coordinator plays a pivotal role in ensuring the seamless execution of day-to-day home delivery operations via multiple Delivery Service Partners (DSPs). This role requires overseeing a number of variables, ensuring route coverage and maintaining service quality aligned with our promise to customers. The HFDN Delivery Logistics Dispatch Coordinator The role will foster strong relationships with DSPs, internal logistics teams, and key stakeholders across the business, keeping our customers at the heart of everything we do. The HFDN Delivery Logistics Dispatch Coordinator will exemplify a hands-on, problem-solving mindset, a commitment to learning, and an egoless, collaborative approach while relentlessly prioritising for long-term success.\nWhat You Will Be Doing:\nOversee daily delivery operations in a single site ensuring all routes are covered efficiently by DSPs.\nMonitor live delivery systems and address any operational challenges in real-time with the relevant DSP\nReview EPOD images and performance data to ensure service quality aligns with customer expectations.\nRepack damaged customer boxes in line with Food Safety and Quality Standards\nEscalate unresolved or critical issues to appropriate DSPs or internal management.\nRaise issue tickets to the internal logistics team where issues arise\nBuild and nurture strong relationships with DSPs, ensuring seamless collaboration and operational alignment.\nAct as a point of contact for DSPs, promptly addressing concerns or providing guidance.\nWho You Are:\nExperience in home delivery operations or a similar logistics role\nDemonstrated ability to multi-task various operational tasks\nExceptional organisational and time management skills.\nFamiliarity in excel, google sheets\nStrong problem solving skills\nUnderstanding of delivery network operations and associated challenges.\nStrong ability to build partnerships with DSPs and internal stakeholders.\nWhat you will get in return:\n70% off HelloFresh or Green Chef boxes\nCompany pension scheme\nGym membership\nBupa private medical insurance (including dental & family cover options)\nMental health first aiders and an employee assistance programme\nDog friendly office! (London site only)\nEye care scheme\nCycle to work scheme\nGroup Life Assurance\nLocation: The Ranch, Unit 3, V Park, Viables Industrial Estate, Jays Close, Basingstoke, RG22 4PD\nHours: 20 hours per week, 6am - 10am Saturdays - Wednesday \nNext steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.\nYou are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. 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