{"id":1215471,"url":"https://alion.io/job/hellofresh-nordics-delivery-capacity-demand-manager-fmx","title":"Delivery Capacity & Demand Manager (f/m/x)","company":{"id":1061,"name":"HelloFresh","domain":"hellofresh.com","url":"https://alion.io/company/hellofresh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":77,"ghost_share":0,"stale_share":0.429,"repost_share":0.039,"time_to_fill_p50_days":41,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":230},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-25T07:55:50Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T03:46:12Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":33},"description":"About the role: What's in the Box\nEvery day, a defined set of rules decides what every new HelloFresh customer sees: a unique mix of delivery days, prices and recommended selections. Your job, should you choose to accept it, is to keep that rule-set correct in a constantly moving environment: configuring it, checking it daily, documenting it, and fixing exceptions before a misconfiguration reaches a customer or a warehouse. \nYou'll join Demand Steering, the team within Network Operations Europe that shapes those offerings so they add up to a plan our warehouses and logistics partners can actually execute. That means balancing what customers want against the real constraints of the journey from click to delivery: every box still has to be produced in a shift at a production facility and delivered by a van on a route.\nUsing our in-house demand steering tool, you'll configure the delivery offering customers see at checkout across your own set of European markets: which delivery days and time windows are offered, at what price, with which recommendation, and to which customer segment. As technical owner of that configuration, you'll balance demand against capacity: working with supply chain planners, local market teams and our tech partners to validate holiday shifts and peak periods, check daily that the offering behaved as intended, and catch misconfigurations before a customer or a warehouse feels them..\nWhat you’ll do: The Recipe\nOwn the delivery proposition for your set of European markets: the delivery days, time windows, cut-offs, pricing nudges and recommendations customers see when they place or change an order.\nConfigure and calibrate our in-house demand steering tool, so demand is guided towards the capacity we have rather than blocked outright when a production site or delivery route fills up.\nMonitor daily whether the offering ran as expected across your markets, and get to the bottom of it when it didn't: a data pipeline that stalled, a setting that's off, or a shift in how customers are behaving.\nDig into the data with SQL and our monitoring dashboards to establish what actually happened,.\nMake it make sense to turn technical outcomes into a clear story for colleagues who don't live inside the tool.\nPartner with supply chain planners, logistics teams, local market colleagues and our tech partners to translate their constraints into configurations, and to flag early where a forecast and a delivery plan are heading for a collision.\nLead the validation for holiday shifts and peak periods, giving a clear go/no-go recommendation backed by evidence rather than instinct.\nShape where the tool goes next, improving the configurations, checks and documentation that keep demand steering reliable as we roll the model out across more markets.\nWhat you’ll bring: The Ingredients\nExperience in logistics, supply chain, operations or a related field, where you've seen how a change to what you offer customers affects their journey\nConfidence with data: you write your own SQL queries, work comfortably in spreadsheets, and read a dashboard closely enough to tell a real signal from noise.\nA methodical way of working: you like things documented and done properly, and you stay effective while the system around you is still being built out.\nThe ability to explain a technical problem to a non-technical colleague, and to make a recommendation land with evidence behind it.\nAn appetite for ownership over the long haul: you'd rather take one system and develop true mastery in it than move from project to project.\nFluent English, and you're based in Berlin or ready to move there.\nAbove all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.\nWhat we offer: The Toppings\nElevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.\nImmerse yourself in a diverse global community of 90+ nationalities.\nEnjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.\nElevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.\nInvest in your growth with a German language learning budget, and access to the HelloFresh Academy.\nPlus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!\nAre you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.","description_format":"text","description_chars":4971,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work","Office meals"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Online Groceries","Subscription Commerce","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-09-25T08:14:59Z"},{"event":"close","at":"2026-10-05T09:46:44Z"},{"event":"reopen","at":"2026-10-28T17:50:52Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.675,"p_room":0.75,"age_days":34,"expected_fill_days":41,"reasons":["conf:2","velocity","win:late","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/hellofresh-nordics-delivery-capacity-demand-manager-fmx","json_url":"https://alion.io/job/hellofresh-nordics-delivery-capacity-demand-manager-fmx.json","meta":{"generated_at":"2026-10-30T07:27:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10441,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1061},"rest":"https://alion.io/mcp/rest/get_company?id=1061"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhellofresh-nordics-delivery-capacity-demand-manager-fmx"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhellofresh-nordics-delivery-capacity-demand-manager-fmx"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhellofresh-nordics-delivery-capacity-demand-manager-fmx"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hellofresh-nordics-delivery-capacity-demand-manager-fmx\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhellofresh-nordics-delivery-capacity-demand-manager-fmx"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1215471}},{"tool":"search_jobs","arguments":{"company":"hellofresh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1215471},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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