{"id":3061324,"url":"https://alion.io/job/hellofresh-people-technology-analyst","title":"People Technology Analyst","company":{"id":1061,"name":"HelloFresh","domain":"hellofresh.com","url":"https://alion.io/company/hellofresh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":63,"ghost_share":0,"stale_share":0.429,"repost_share":0.063,"time_to_fill_p50_days":41,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1679},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-22T05:33:07Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T08:03:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Role\nAt HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.\nIn this role, you will take on a key responsibility in managing and resolve technical support tickets for Workday and connected People systems through backend configuration, troubleshooting, and root-cause analysis, focusing on scalable solutions, data integrity, and continuous system improvement rather than data entry or HR administration., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.\nWe’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!\nWhat you’ll do\nOwn the Workday and People Technology support queue, working alongside analysts in other time zones to provide coverage\nInvestigate and resolve technical tickets on Workday backend configuration and setup, often with ambiguous or incomplete context\nIdentify root causes and implement sustainable fixes rather than one-off workarounds\nMake system design and technical solution decisions based on sound judgement, scalability, and long-term maintainability\nAnalyze ticket trends and design solutions that reduce volume, particularly from People Team requests\nConfigure and update Workday within established governance and review processes, assessing downstream impact before changes go live\nDefine scenarios, test, and validate configuration changes, new releases, and system enhancements\nRun data audits and proactively identify data integrity issues, supporting corrective action\nBuild and maintain clear documentation, process guides, and knowledge base content that help users self-serve\nPartner with People Operations and Functional Specialists so system changes reflect operational needs\nRun and maintain standard reports, and support more complex analysis when needed\nFollow data privacy, security, and compliance standards when working with employee data and access\nEscalate risks and decisions appropriately\nWhat you’ll bring\nTypically 2-4 years of hands-on experience in People Technology, HR systems, or a closely related role, with backend configuration responsibility (not data entry or transactional administration)\nDirect experience with two or more Workday areas, such as HCM, EIB processing, Security, Reporting/Calculated Fields, Advanced Compensation, Absence, Time Tracking, Help, Payroll, Benefits, Integrations, Recruiting or Performance\nWorking knowledge of Workday configuration tools, such as business process definitions, condition rules, calculated fields, domain policies, and related tasks\nStrong troubleshooting skills and comfort investigating issues you've never seen before\nSound judgement in making design decisions with imperfect information, and the ability to explain your reasoning\nSolid understanding of HR processes and how Workday enables them\nExperience executing and testing changes in a governed environment\nStrong attention to detail and a structured approach to problem-solving and data quality\nComfort working with data in Excel or Google Sheets, including formulas, validation, and basic analysis\nClear communication with both technical and non-technical stakeholders\nA continuous improvement mindset focused on reducing manual effort and repeat issues\nBachelor's degree in Information Systems, or a related field, or equivalent practical system configuration experience\nFluency in English is required; additional languages are a plus\nWhat we offer\n Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication\nWellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind\nGrowth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform\nDynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures\nWork-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time\nAre you up for the challenge?\nThe first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! \n #helloconnect\n #LI-Remote\n #LI-DNI","description_format":"text","description_chars":5048,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Growth opportunities","Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Groceries","Subscription Commerce","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-10-22T06:42:22Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":41,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/hellofresh-people-technology-analyst","json_url":"https://alion.io/job/hellofresh-people-technology-analyst.json","meta":{"generated_at":"2026-10-24T11:29:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16353,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1061},"rest":"https://alion.io/mcp/rest/get_company?id=1061"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhellofresh-people-technology-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhellofresh-people-technology-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhellofresh-people-technology-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hellofresh-people-technology-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhellofresh-people-technology-analyst"}]}