{"id":4213008,"url":"https://alion.io/job/hellofresh-senior-operational-excellence-manager","title":"Senior Operational Excellence Manager","company":{"id":1061,"name":"HelloFresh","domain":"hellofresh.com","url":"https://alion.io/company/hellofresh","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":87,"open_postings":77,"ghost_share":0,"stale_share":0.468,"repost_share":0.091,"time_to_fill_p50_days":42,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T22:32:30Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T01:42:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nAs the Senior Operational Excellence Manager, you will be the architect of efficiency for our Australia and New Zealand markets. Sitting at the intersection of Planning, FSQA, Procurement, and Fulfillment, you will define our Target Operating Model (TOM) and drive the strategic framework that ensures our end-to-end (E2E) supply chain is lean, scalable, and resilient.\nThis role is based in Chippendale, Sydney and reports to the Associate Director of Operations Enablement.\n\nYou will…\nDefine and own the ANZ Operational Excellence strategy, translating business goals into a multi-year roadmap tailored to local market nuances.\nDesign and maintain the Target Operating Model (TOM) to ensure clear accountability, escalation governance, and seamless hand-offs across Planning, Procurement, FSQA, and Fulfillment.\nLead a portfolio of high-complexity projects using Lean, Six Sigma, or Kaizen methodologies to drive step-change improvements in Cost per Box (CPB), Cost of Goods Sold (COGS), and operational error rates.\nIdentify E2E supply chain bottlenecks and standardize tools and systems to reduce manual intervention, enhance data integrity, and drive supply chain digitalization.\nEstablish a robust project governance framework and analyze cross-functional performance data to prioritize high-leverage opportunities for waste reduction and cost optimization.\nBuild a Continuous Improvement (CI) DNA across ANZ by designing training programs, coaching regional teams, and scaling best practices across our network.\nAct as the primary bridge for ANZ leadership to ensure operational consistency and alignment across all business units.\n\nYou have…\nDeep operational expertise across Supply Chain pillars (Planning, FSQA, Procurement, and Fulfillment) within high-growth, complex environments.\nProven experience designing Target Operating Models and E2E frameworks, along with a track record of leading large-scale organizational change.\nDemonstrated mastery in project governance and continuous improvement methodologies (such as Lean, Six Sigma, or Kaizen) with a history of delivering measurable ROI.\nStrong analytical and technical judgement, with the ability to use data-driven insights to identify systemic issues and drive financial targets.\nYou are…\nA strategic, systems-level thinker who anticipates E2E supply chain impacts and moves proactively from reactive troubleshooting to systemic prevention.\nAn influential communicator with high emotional intelligence, capable of pitching process improvements to the C-suite and running Kaizen events on the warehouse floor.\nAutonomous and results-oriented, bringing a \"Founder’s Mentality\" to navigate ambiguity and take full accountability for cross-functional KPIs without formal authority.\nA natural coach and mentor who leads by example, challenges the status quo, and elevates the problem-solving capabilities of peers and operational leads.\nWhat you’ll get in return… \n\nThe chance to have a significant impact in a leading global food technology company\nFlexible working arrangements \nEgoless environment, constant learning with room for personal growth\nFree access to Headspace\nInternal learning & development \nA diverse and vibrant international environment, with offices in 18 countries\nCompany discount - 70% off HelloFresh & 40% off Youfoodz\nStart Date: Immediately available - Can wait a notice period\nDuration: Permanent full time role\nLocation: Chippendale Head Office - hybrid working environment \nSalary: Competitive salary & employee benefits\n#S-DNI #LI-DNI","description_format":"text","description_chars":3544,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Groceries","Subscription Commerce","Prepared Foods"],"lifecycle":[{"event":"open","at":"2026-11-13T01:42:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-13T02:29:43Z"},"pay":null,"html_url":"https://alion.io/job/hellofresh-senior-operational-excellence-manager","json_url":"https://alion.io/job/hellofresh-senior-operational-excellence-manager.json","meta":{"generated_at":"2026-11-13T02:29:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5297,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1061},"rest":"https://alion.io/mcp/rest/get_company?id=1061"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhellofresh-senior-operational-excellence-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhellofresh-senior-operational-excellence-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhellofresh-senior-operational-excellence-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hellofresh-senior-operational-excellence-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhellofresh-senior-operational-excellence-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4213008}},{"tool":"search_jobs","arguments":{"company":"hellofresh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4213008},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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