{"id":3841282,"url":"https://alion.io/job/hellokindred-programme-coordinator-salesforce-events","title":"Programme Coordinator, Salesforce & Events","company":{"id":4311,"name":"HelloKindred","domain":"hellokindred.com","url":"https://alion.io/company/hellokindred","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T22:17:23Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T06:02:31Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who is HelloKindred?\nHelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.\nOur vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers - connecting ambitious talent to flexible opportunities with trusted brands.\n Anticipated Contract End Date/Length: Initial 3-month contract, with potential extension.\nAnticipated Hours per Week: 16 hours\nWork Set Up: Remote. Occasional on-site support at London events may be requested on an ad hoc basis but is not likely and not a core part of the role.\nOur client in the global professional services industry is seeking an organised, proactive and detail-oriented Programme Coordinator, Salesforce & Events to provide dedicated administrative and audience management support for a flagship client programme for board-level executives.\nYou will take ownership of much of the day-to-day administration that underpins the programme. You’ll make sure participants and internal stakeholders receive a responsive and professional service, audience data is accurate and up to date, and event administration runs smoothly.\nThis is predominantly an administrative role, focused on programme, audience and Salesforce administration. You will need to become comfortable working independently within established processes, managing a busy shared inbox and handling a wide variety of requests. Strong Salesforce experience would be particularly valuable.\nResponsibilities\nInbox and query management\nTake day-to-day ownership of the shared programme inbox, making sure queries are picked up and responded to promptly.\nManage enquiries from programme participants and other external contacts, including requests for event information, joining details, Teams links and other practical queries.\nRespond to internal colleagues and relationship teams asking whether clients are already part of the programme, and explain the process for adding new participants.\nDirect more complex queries to the appropriate member of the programme team while keeping ownership of follow-up and resolution.\nUse agreed guidance, standard responses and processes to provide a consistent experience.\nIdentify recurring queries or issues and help develop FAQs, templates or process improvements that reduce future administration.\nAudience and Salesforce management\nMaintain accurate programme records within Salesforce.\nCheck whether individuals are already included in the programme and respond to internal requests accordingly.\nCreate new contacts and support the process for adding appropriate individuals to the programme.\nUpdate contact information and marketing consent records where required.\nMaintain programme and campaign information so that records remain accurate and usable.\nSupport audience reviews, including reviewing existing campaign records and identifying contacts that need further action or data updates.\nHelp improve the quality and consistency of audience data and identify opportunities to make current processes more efficient.\nPre-event administration\nProduce and maintain accurate attendee lists for individual events, adding organisation and role information where required.\nKeep attendee lists current as registrations and cancellations are received, and circulate updated lists to the relevant internal teams ahead of events.\nSupport practical pre-event administration and respond to participant queries in the run-up to events.\nLiaise with internal teams and suppliers on straightforward event logistics where required.\nPost-event administration\nUpdate Salesforce campaigns and attendee statuses promptly after events, so that established post-event communications and journeys are triggered appropriately.\nCollate and share relevant participant feedback with the programme team.\nComplete outstanding audience and data administration arising from individual events.\nSupport follow-up queries from participants and internal stakeholders.\n Strong administrative and organisational skills, with excellent attention to detail.\nComfortable managing a shared inbox and responding professionally to both internal and external stakeholders.\nConfident working with databases, CRM systems and large volumes of audience information.\nAble to manage multiple requests and priorities independently and follow tasks through to completion.\nStrong written communication skills and confidence dealing with senior stakeholders and clients.\nProactive approach, with the ability to spot issues and resolve straightforward queries without requiring constant direction.\nPrevious experience using Salesforce, particularly managing contacts, marketing preferences and campaigns.\nNice to have:\nExperience in audience management, CRM, marketing operations or programme administration.\nExperience supporting senior-level client programmes or events.\nExperience maintaining attendee or stakeholder data and working with automated communications.\nAn interest in improving administrative processes rather than simply maintaining them.\n Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.\nHelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.\nWe appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.\nHelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.","description_format":"text","description_chars":5888,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T22:56:38Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:4","agency","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/hellokindred-programme-coordinator-salesforce-events","json_url":"https://alion.io/job/hellokindred-programme-coordinator-salesforce-events.json","meta":{"generated_at":"2026-11-07T07:38:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4311},"rest":"https://alion.io/mcp/rest/get_company?id=4311"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhellokindred-programme-coordinator-salesforce-events"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhellokindred-programme-coordinator-salesforce-events"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhellokindred-programme-coordinator-salesforce-events"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hellokindred-programme-coordinator-salesforce-events\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhellokindred-programme-coordinator-salesforce-events"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3841282}},{"tool":"search_jobs","arguments":{"company":"hellokindred.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3841282},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}