{"id":1121960,"url":"https://alion.io/job/hellokindred-team-lead-for-online-offline-ads-project-manager","title":"Team Lead for Online + Offline Ads Project Manager","company":{"id":4311,"name":"HelloKindred","domain":"hellokindred.com","url":"https://alion.io/company/hellokindred","size_band":"51-200","is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":142000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":143},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T16:45:02Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T08:52:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who is HelloKindred?\nHelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.\nOur vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers - connecting ambitious talent to flexible opportunities with trusted brands.\n Contract Duration: 12 months\nWork Set Up: Hybrid (3 days per week on site at the client office)\nOur client in the global professional services industry is looking for a Team Lead for Online + Offline Ads Project Manager to lead a team of 6-12 Ads Packages Project Managers across North America, Canada, and LATAM, owning team performance, delivery quality, and client relationships across all three regions. This role requires a confident leader with a strong executive voice, credibility to lead senior practitioners, presence to represent the team externally, and sound judgment to maintain program standards and resolve complex situations.\nWhat you will do:\nManage, mentor, and develop a team of 6-12 Project Managers across North America, Canada, and LATAM, including senior and highly experienced practitioners.\nSet clear performance expectations and deliver regular, actionable feedback.\nConduct weekly 1:1s with each Project Manager covering package status, wellbeing, and productivity.\nLead with conviction, bring a clear point of view, make decisions, and create clarity for the team.\nSupport onboarding and coach new Project Managers through their first 90 days with structured guidance and hands-on support.\nOwn and maintain team documentation, including policies, processes, best practices, guides, and training materials.\nMaintain visibility across all active campaigns and workstreams within the portfolio.\nManage team capacity, ensuring packages and projects are allocated and tracked across all three regions.\nKeep team capacity and delivery trackers current and accurate proactively.\nMonitor all P0 projects closely and maintain direct connection with the responsible Project Manager.\nDrive operational improvements that increase efficiency and scalability across North America, Canada, and LATAM.\nConnect regularly with clients across all three regions to align on team productivity, troubleshoot priority issues, and resolve risks before escalation.\nLead senior leadership meetings with client stakeholders, owning agendas and outcomes.\nServe as a confident and trusted senior point of contact for ongoing program health and high-stakes escalations.\nEscalate critical situations to the Delivery Lead within the same business day and initiate a recovery plan.\nSurface team-related performance, conflict, and risk issues proactively and handle them appropriately.\nMaintain an active pipeline of Project Manager candidates in partnership with the Delivery Lead.\nLead candidate selection and interviews alongside the Delivery Lead when adding or replacing Project Managers.\nRamp new hires through structured onboarding, including systems setup, Day 1 coordination, and augmented training.\nEnsure consistency in delivery standards and ways of working across North America, Canada, and LATAM.\nIdentify effective practices in one market and systematically apply them across other regions.\nCoordinate team travel requirements, including preparing estimates and quotations for approval.\nPartner with regional leadership to support program expansion and strategic goals.\n Bring 4-8 years of experience in project management, campaign operations, marketing, or agency environments.\nDemonstrate leadership of a small to medium-sized team, with a track record of developing people and raising performance standards.\nProject executive presence and a confident voice, earning the trust and respect of clients and senior stakeholders.\nDemonstrate experience managing client relationships, escalations, and stakeholder conversations.\nApply strong operational judgment across complex portfolios and act on priorities effectively.\nBring hands-on experience with offline events, live activations, and experiential production, including managing on-site execution and multiple moving parts.\nCommunicate clearly and confidently in English across team meetings, client calls, and difficult conversations.\nOperate comfortably across North America, Canada, and LATAM with different levels of maturity and market dynamics.\nDemonstrate familiarity with advertising products, advertising solutions, and creator ecosystems; prior client or platform experience is preferred.\nDemonstrate Spanish proficiency for LATAM coverage as a strong plus.\nHold a minimum undergraduate degree.\nDemonstrate executive presence, leadership, sound judgment, accountability, adaptability, and partnership across teams, clients, and regions.\n All your information will be kept confidential according to EEO guidelines.\nCandidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.\nHelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.\nWe appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.\nHelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.","description_format":"text","description_chars":5653,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-22T19:27:49Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:10","agency","velocity","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hellokindred-team-lead-for-online-offline-ads-project-manager","json_url":"https://alion.io/job/hellokindred-team-lead-for-online-offline-ads-project-manager.json","meta":{"generated_at":"2026-09-23T18:57:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}