{"id":3451703,"url":"https://alion.io/job/helloprint-customer-experience-specialist-united-states","title":"Customer Experience Specialist (United States)","company":{"id":691323,"name":"HelloPrint","domain":"helloprint.com","url":"https://alion.io/company/helloprint-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Valencia, Spain"],"countries":["ES"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T08:38:35Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T16:35:59Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Your Adventure Starts Here\nReady for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe’s most ambitious scale-ups? Then HelloPrint is your place to be.\nFrom our office in Valencia, we make sure our customers love us-by delivering a 9+ WOW experience. As we continue to grow, we’re looking for a new English-speaking superstar to join our team. Someone who’s passionate about people, excited about delivering amazing service, and eager to learn in a fast-paced, international environment.\nMeet the Team\nYou’ll join our diverse and driven Customer Experience team-full of international colleagues who are all working toward one goal: happy customers. We support each other, challenge each other, and have fun along the way.\n\nWhat You’ll Do\nBe the first point of contact for our American customers via phone, email, and chat.\n\nGuide customers to the right product or service by proactively offering advice and solutions.\n\nDeliver service with a smile and live our core value: Think Like a Customer.\n\nCollaborate with design, production, and logistics teams to ensure a flawless customer experience.\n\nDo you think you are the missing piece of the puzzle? Keep reading!\nRequirements\nWhat We’re Looking For\nFluent English speaker (native or near-native)\n\nExperience in Customer Service or a people-facing role is a big plus.\n\nPassionate about problem-solving, communication, and customer happiness.\n\nYou enjoy structure but thrive in a dynamic, ever-changing environment.\n\nA great team player who’s always ready to support others.\n\nYou are looking for a position that is full-time and later hours (from 3pm to 11:30pm or from 6:30 pm to 02:00 am)\n\nAlready in Valencia or willing to relocate soon.\n\nStart your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.\nPerks & Benefits\nWork on-site in sunny Valencia, hybrid or remotely\n\nJoin 100+ international colleagues from 30+ nationalities\n\nFree breakfast, lunch, and healthy snacks - all on us!\n\nWeekly Spanish classes to help you settle in\n\nA free bi-weekly Bueno Bootcamp\n\nAttractive discounts on Urban Sports Club for a wide range of sports\n\nSupport with Spanish relocation & administration\n\nA dynamic, entrepreneurial, and international environment\n\nA community of like-minded young professionals in Valencia\n\nOpportunities to Design Yourself and grow fast in your role\n\nFriday drinks, seasonal events & the best HelloPrint parties\n\nA unique company culture - HelloPrint is Great Place To Work-Certified™\n\nReal challenges in a fast-growing e-commerce company\n\nStart Your HelloPrint Adventure\nTake the leap and start your international career in Valencia. Grow your skills, meet incredible people, and make a real impact. Sound like you? We’d love to meet you.\nApply now and let’s make WOW happen.","description_format":"text","description_chars":2887,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Packaging & Labeling","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-29T11:24:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":35,"reasons":["conf:2","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/helloprint-customer-experience-specialist-united-states","json_url":"https://alion.io/job/helloprint-customer-experience-specialist-united-states.json","meta":{"generated_at":"2026-11-02T20:48:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29121,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691323},"rest":"https://alion.io/mcp/rest/get_company?id=691323"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhelloprint-customer-experience-specialist-united-states"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhelloprint-customer-experience-specialist-united-states"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhelloprint-customer-experience-specialist-united-states"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/helloprint-customer-experience-specialist-united-states\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhelloprint-customer-experience-specialist-united-states"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3451703}},{"tool":"search_jobs","arguments":{"company":"helloprint.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3451703},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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