{"id":4165957,"url":"https://alion.io/job/hellotana-coach-commercial-televente","title":"Coach Commercial Télévente","company":{"id":4538656,"name":"Hellotana","domain":null,"url":"https://alion.io/company/hellotana","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Antananarivo, Madagascar"],"countries":["MG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ALD","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-19T00:00:00Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"Rejoignez Hellotana, filiale du groupe Hellopro à Antananarivo, en tant que Coach Commercial Télévente. Boostez les performances de notre plateau de télévente spécialisé en complémentaires santé.\nMissionsVous êtes rattaché(e) directement au CEO.\nLe manager fait sortir les ventes du jour ; vous, vous faites monter le niveau de vente de chaque agent et vous vérifiez que ce qui a été décidé est réellement appliqué dans les appels.\nChaque jour, 2 à 3 séances individuelles avec des agents : double écoute en direct, mise en situation, démonstration par vous-même sur le point précis à travailler (accroche, qualification, découverte du besoin, lecture d'un tableau de garanties, traitement des objections, signature dans l'appel).\nDans les deux jours qui suivent chaque brief du manager, réécouter les appels de l'agent concerné pour vérifier que la consigne est mise en place, et le dire.\nQuand une session de formation initiale tourne (2 semaines, par phase de l'appel), en assurer les simulations.\nChaque semaine, un point avec le manager et un point avec le CEO pour croiser les regards sur chaque agent.\nVous n'êtes pas un contrôleur de conformité : l'IA note 100% des appels. Vous êtes le second regard, indépendant, sur chaque agent, et vous êtes là pour faire vendre.\nProfil recherchéVous avez vendu, et vous savez encore vendre.\nAu moins 2 ans de vente par téléphone, avec des résultats chiffrés que vous pouvez nous donner (ventes par mois, taux de transformation).\nVous êtes capable de décrocher le téléphone devant un agent et de lui montrer comment on fait.\nVous connaissez la mutuelle santé.\nVous avez vendu ou géré des complémentaires santé (courtier, mutuelle, assureur, plateau spécialisé).\nVous savez lire un tableau de garanties, expliquer un reste à charge, ce qu'est le 100% Santé, une ALD, le tiers payant, et vous connaissez le cadre du conseil et du démarchage en assurance.\nVous avez déjà formé ou coaché des vendeurs, ou vous l'avez fait naturellement comme meilleur vendeur de votre équipe.\nCompétencesVente par téléphone\nConnaissance mutuelle santé\nGestion complémentaires santé (courtier, mutuelle, assureur, plateau spécialisé)\nLecture tableau de garanties\nExplication reste à charge et 100% Santé\nConnaissance ALD et tiers payant\nConnaissance cadre conseil et démarchage en assurance\nFormation et coaching de vendeurs\nÉcoute active\nUtilisation grille d'évaluation, journal d'écoutes, fichier de suivi\nLanguesFR","description_format":"text","description_chars":2441,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-12T13:04:28Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.735,"p_room":0.75,"age_days":25,"expected_fill_days":26,"reasons":["seen:25","win:late"],"computed_at":"2026-11-13T19:25:45Z"},"pay":null,"html_url":"https://alion.io/job/hellotana-coach-commercial-televente","json_url":"https://alion.io/job/hellotana-coach-commercial-televente.json","meta":{"generated_at":"2026-11-13T19:25:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38802,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4538656},"rest":"https://alion.io/mcp/rest/get_company?id=4538656"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhellotana-coach-commercial-televente"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhellotana-coach-commercial-televente"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhellotana-coach-commercial-televente"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hellotana-coach-commercial-televente\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhellotana-coach-commercial-televente"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4165957}},{"tool":"search_jobs","arguments":{"company":4538656,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4165957},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}