{"id":1417311,"url":"https://alion.io/job/helo-quality-assurance-lead","title":"Quality Assurance Lead","company":{"id":3800491,"name":"Helo.ai","domain":"helo.ai","url":"https://alion.io/company/helo-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":25,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"JMeter","optional":false},{"name":"Playwright","optional":false},{"name":"Postman","optional":false},{"name":"Rest API","optional":false},{"name":"Rest-Assured","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"TypeScript","optional":false},{"name":"WhatsApp","optional":false},{"name":"Cucumber","optional":true}],"status":"live","first_seen_at":"2026-09-28T18:18:06Z","employer_posted_date":null,"last_verified_at":"2026-09-28T18:18:06Z","board_verified":false,"closed_at":null,"days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"About Helo.ai\nHelo.ai by VivaConnect is an AI-first cloud communication platform (CPaaS), built on 25 years of\nenterprise communication expertise. We help businesses—from startups to large enterprises—personalise\nconversations for billions with AI across SMS, WhatsApp, RCS, Voicebots, Chatbots, and Email, all from\na single platform.\n● 25+ years of enterprise communication expertise\n● Trusted by leading brands including Aditya Birla Capital, Bajaj Finance, and Kotak Mahindra\nBank\n● Google and Meta Partner\n Why Build Your Career With Us\n●\n●\n●\n●\n●\nWork on enterprise-grade communication platforms at scale\nLead quality engineering across modern web, API, database, and performance testing\nWork with Playwright, REST Assured, JMeter, Jenkins, and CI/CD environments\nCollaborate across Engineering and Product teams throughout the SDLC\nDrive automation, continuous testing, and quality engineering practices\n Discover More About Helo.ai\n● Website: Helo.ai\n● LinkedIn: Helo.ai on LinkedIn\n● Instagram: @sayheloai | @lifeathelo.ai The Role You'll Play\nAs a Senior QA Engineer, you will own end-to-end QA activities across the SDLC/STLC, with strong\nexpertise in both Manual and Automation Testing.\nYou will be responsible for defining test strategies, leading functional and automation testing, validating\nAPIs and databases, conducting performance testing, managing defects, monitoring release readiness, and\ndriving QA standards and best practices across the team.\n What You'll Be Driving\n QA Strategy & Test Planning\n●\n●\n●\n● Own end-to-end QA activities across SDLC/STLC\nDefine test strategy, test plans, scenarios, test cases, and test reports\nLead Functional, Integration, Regression, Smoke, Sanity, Exploratory, UAT, and E2E Testing\nMonitor QA progress, risks, quality metrics, and release readiness\n●\n●\n●\n●\n● Develop and maintain UI automation using Playwright\nDevelop API automation using REST Assured\nPerform API testing using Postman\nTest REST APIs, Microservices, third-party integrations, and end-to-end workflows\nIntegrate automation with Jenkins and CI/CD pipelines\n Automation & API Testing\n Database & Performance Testing\n● Perform MongoDB/NoSQL database validation and backend testing\n● Perform Load, Stress, and Performance Testing using JMeter\n● Ensure API validation and MongoDB data consistency\n Defect & Risk Management\n● Manage defects, triage, RCA, retesting, and closure using JIRA\n● Drive defect triage, RCA, and risk mitigation\n● Ensure testing completion, release readiness, and minimize production defects Quality Engineering & Team Leadership\n●\n●\n●\n●\nImprove Playwright and REST Assured automation coverage and stability\nMentor QA engineers and ensure QA standards and best practices\nPlan QA activities and review deliverables\nPromote Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering\n Knowledge & Expertise We Value\nFunctional Capability\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\nPlaywright\nJavaScript / TypeScript\nREST Assured\nPostman\nMongoDB\nJMeter\nJenkins\nCI/CD\nGit\nJIRA\nREST API\nMicroservices\nManual Testing\nAutomation Testing\nAgile\nProfessional Strengths\n●\n●\n●\n●\n●\nStrong QA planning and test strategy capabilities\nStrong defect triage, RCA, and risk management skills\nAbility to monitor quality metrics and release readiness\nStrong mentoring and QA leadership capabilities\nAbility to drive Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering Platforms & Tools\n●\n●\n●\n●\n●\n●\n●\n●\n●\n●\nPlaywright\nJavaScript / TypeScript\nREST Assured\nPostman\nMongoDB\nJMeter\nJenkins\nCI/CD\nGit\nJIRA\n Education & Experience\n●\n●\n●\n●\n8–10 years of experience in Quality Assurance / Software Testing\nBachelor's degree in Computer Science, IT, Engineering, or a related field\nStrong hands-on experience in Manual and Automation Testing\nHands-on experience with Playwright, JavaScript/TypeScript, REST Assured, Postman,\nMongoDB, and JMeter\nGood to Have:\n●\n●\n●\n●\nCucumber / BDD\nTestNG / JUnit\nSecurity Testing\nISTQB Certification\n Indicators of Success\n●\n●\n●\n●\n●\n●\nTesting completed effectively with strong release readiness\nMinimized production defects through effective QA practices\nImproved Playwright and REST Assured automation coverage and stability\nReliable API validation and MongoDB data consistency\nSuccessful execution of JMeter performance and load testing\nEffective defect triage, RCA, retesting, and closure● Strong QA planning, team mentoring, and deliverable quality\n● Increased adoption of Shift-Left Testing, Continuous Testing, Automation, and Quality\nEngineering\n Performance & Growth\nThe role follows defined KPIs and KRAs to ensure clarity in responsibilities, support performance\ntracking, and recognize contributions toward quality, automation, release readiness, team capability, and\ncontinuous improvement.\n Equal Opportunity Employer\nAt Helo.ai, we celebrate diversity and are committed to building an inclusive, collaborative environment\nfor 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