{"id":2144406,"url":"https://alion.io/job/helprise-project-manager-digital-customer-platform-fin-mobile-application-b2c","title":"Project Manager Digital Customer Platform | Fin Mobile Application (B2C)","company":{"id":7637,"name":"Helprise","domain":"helprise.com","url":"https://alion.io/company/helprise","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":12,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":112,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wrocław, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":104},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-08-07T00:00:00Z","employer_posted_date":"2026-08-07","last_verified_at":"2026-10-19T01:31:11Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision.\nToday we are supporting the implementation of a new generation customer-facing mobile application within an international financial services environment.\nThe solution has already been developed from a technology perspective. The key challenge is now to successfully introduce it to the organization, coordinate multiple stakeholders, drive adoption, and ensure a seamless customer experience across different markets and business units.\nWe are looking for a professional who understands both the business and customer side of digital products. Ideally, you have experience building, implementing, or enhancing mobile banking applications, digital customer portals, insurance applications, fintech solutions, or other B2C digital products within regulated industries.\nThis role requires someone who can effectively bridge business, technology, operations, and customer experience functions while ensuring successful delivery and user engagement.\nYOU WILL\nLead the implementation and rollout of a customer-facing mobile application.\nCoordinate activities across business, operations, technology, compliance, and customer service teams.\nDrive stakeholder engagement and alignment across multiple business functions and markets.\nAct as the primary point of contact between business and technology teams.\nDefine and manage implementation plans, timelines, risks, and dependencies.\nFacilitate workshops and business discussions to gather requirements and drive decision-making.\nSupport change management and adoption activities to maximize platform usage.\nCollaborate with Product, UX, Technology, and Customer Experience teams to optimize customer journeys.\nMonitor project progress and ensure successful delivery against agreed objectives.\nIdentify opportunities to improve customer engagement, operational efficiency, and digital experience.\nSupport post-launch improvements and continuous development initiatives.\nRequirements\n5+ years of experience in Project Management, Product Management, Product Ownership, Digital Transformation, or Business Change roles.\nExperience delivering customer-facing digital products, particularly mobile applications or self-service platforms.\nStrong preference for candidates with experience in:\nBanking\nFinTech\nPayments\nLending\nInsurance\nWealth Management\nOther regulated financial services environments\nHands-on involvement in the development, implementation, or enhancement of mobile banking applications or similar digital platforms.\nExperience coordinating multiple stakeholders across business and technology domains.\nStrong understanding of customer journeys, user behavior, and customer engagement strategies.\nAbility to drive organizational change and user adoption.\nExcellent communication, facilitation, and stakeholder management skills.\nExperience working in Agile environments.\nStrong analytical and problem-solving abilities.\nFluent English communication skills.\nNice to Have\nExperience with mobile banking applications, customer portals, or digital engagement platforms.\nExperience managing multi-country or international rollouts.\nKnowledge of collections, lending, debt management, or customer servicing processes.\nAgile, Scrum, PRINCE2, PMP, or comparable certification.\nExperience collaborating with UX, Customer Experience, and Digital Product teams.\nBenefits\nWork flexibility\nWe give you the opportunity to adjust your work to your lifestyle. We offer flexible hours as well as the possibility of remote or hybrid work, depending on the role and your preferences.\nBasic benefits package\nWe care about the health and well-being of our employees - we provide private medical care, a MultiSport card.\nDevelopment on your terms\nWe provide an individual development budget that you can use for your professional growth. As a Lumina Learning partner, we also give you access to unique tools and the support of certified practitioners, so you can better understand your potential and strengthen your talents.\nIntegration and shared experiences\nWe regularly enjoy new experiences together and build relationships in an inspiring atmosphere. From cooking sessions, through yoga weekends in nature, to the thrill of escape rooms.","description_format":"text","description_chars":4585,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-09T04:04:04Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.696,"p_room":0.72,"age_days":71,"expected_fill_days":112,"reasons":["conf:2","win:mid","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/helprise-project-manager-digital-customer-platform-fin-mobile-application-b2c","json_url":"https://alion.io/job/helprise-project-manager-digital-customer-platform-fin-mobile-application-b2c.json","meta":{"generated_at":"2026-10-19T04:26:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2627,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7637},"rest":"https://alion.io/mcp/rest/get_company?id=7637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhelprise-project-manager-digital-customer-platform-fin-mobile-application-b2c"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhelprise-project-manager-digital-customer-platform-fin-mobile-application-b2c"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhelprise-project-manager-digital-customer-platform-fin-mobile-application-b2c"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/helprise-project-manager-digital-customer-platform-fin-mobile-application-b2c\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhelprise-project-manager-digital-customer-platform-fin-mobile-application-b2c"}]}