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Salary
≈ $14k – $35k per year (Estimated)
Location
In office (Pune)
Experience
4+ years exp

First seen by Alion on Oct 20, 2026.

Overview
Company
Impact
Profile match
Helpshift allows mobile apps to offer in-app customer feedback and support. The company is founded by industry veterans who have previously run succesful startups. With offices in San Francisco and Pune, Helpshift has raised more than $13 million from VCs.

Responsibilities:

  • Build scalable, high-performance backend systems for data-intensive applications.
  • Design data access layers, APIs, workflows, and scalable data services.
  • Work with Snowflake and large-scale data platforms.
  • Build intelligent data products using GenAI/LLMs for anomaly detection, summarization, and insights.
  • Design scalable data models, schemas, and analytics solutions.
  • Work on real-time/near-real-time processing and distributed systems.
  • Optimize performance through query tuning, caching, and efficient data-access patterns.


Requirements:

  • 4+ years of backend engineering experience.
  • Strong Python / Java or similar programming language.
  • Strong SQL, query optimization, and large-scale data handling.
  • Experience with PostgreSQL / MySQL / Snowflake / Redshift or similar databases.
  • Strong understanding of distributed systems, scalability, system design, and reliability.
  • Cloud experience with AWS / GCP / Azure.
  • Exposure to GenAI/LLMs, embeddings, vector search, or LLM-powered applications.
  • Kafka/Kinesis and Spark/Airflow experience is a plus.
  • Strong problem-solving and communication skills.
  • Good to have: Data engineering, streaming systems, analytics platforms, GenAI/LLM, and data visualization experience.

Skills

AWS, Azure, Cortex AI, GCP, Snowflake

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