{"id":3341494,"url":"https://alion.io/job/helpware-ai-automation-engineer","title":"AI Automation Engineer","company":{"id":454250,"name":"Helpware","domain":"helpware.com","url":"https://alion.io/company/helpware-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-30T05:48:23Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Power Automate","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-27T11:15:40Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T13:21:04Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our client is a US-based company specializing in advanced solutions for health plans. Their platform helps both new and established Medicare and Medicaid programs scale efficiently by improving staff productivity, streamlining processes, and reducing operational costs.\nThe company offers flexible solutions through SaaS (Software as a Service) and BPaaS (Business Process as a Service), enabling health plans to optimize operations, enhance member experiences, and maintain compliance with industry regulations.\nWe are looking for an AI Automation Engineer to identify, design, build, and deploy AI agents and automations for operational teams. This is a hands-on role: you will turn real business workflows into working solutions, not just chatbots, and work closely with end users to iterate quickly and deliver measurable impact.\nResponsibilities\nIdentify automation and AI opportunities by analyzing operational workflows together with business teams and SMEs.\nDesign, build, and deploy AI agents and automated workflows using Microsoft Copilot Studio, Power Automate, and the broader Microsoft AI ecosystem.\nIntegrate systems via APIs and orchestrate workflows across multiple platforms and data sources.\nRapidly prototype solutions and iterate on them with end users based on their feedback.\nTranslate business requirements into working, production-ready automations.\nEnsure solutions comply with enterprise data, security, and governance standards.\nTest, monitor, and maintain deployed solutions; document workflows and technical designs.\nSupport operational teams with adoption, training, and continuous improvement of automations.\nRequirements\nProven experience building and deploying automations and AI agents in a production environment.\nHands-on experience with Microsoft Copilot Studio, Power Automate, and the Microsoft AI ecosystem.\nExperience with API integration and workflow orchestration.\nAbility to turn real business workflows into working solutions, beyond basic chatbots.\nExperience with rapid prototyping and iterating with end users.\nUnderstanding of enterprise data, security, and governance.\nStrong analytical, communication, and problem-solving skills.\nWillingness to work according to US business hours.\nWould Be a Plus\nHealthcare experience, ideally in the payer or health insurance industry.\nKnowledge of Medicare and/or Medicaid processes.\nFamiliarity with claims, enrollment, provider management, or authorizations workflows.\nExperience writing SQL queries and performing data analysis.\nExperience supporting software implementations and process improvements","description_format":"text","description_chars":2592,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-27T15:42:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/helpware-ai-automation-engineer","json_url":"https://alion.io/job/helpware-ai-automation-engineer.json","meta":{"generated_at":"2026-10-30T16:44:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":454250},"rest":"https://alion.io/mcp/rest/get_company?id=454250"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhelpware-ai-automation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhelpware-ai-automation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhelpware-ai-automation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/helpware-ai-automation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhelpware-ai-automation-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3341494}},{"tool":"search_jobs","arguments":{"company":"helpware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3341494},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}