{"id":4164752,"url":"https://alion.io/job/helpware-project-assistant","title":"Project Assistant","company":{"id":454250,"name":"Helpware","domain":"helpware.com","url":"https://alion.io/company/helpware-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-11T01:08:35Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T13:15:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Us\nHelpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.\nPosition Summary:\nThe Project Assistant is responsible for supporting project-related tasks and ensuring accurate and timely completion of assignments across various client and internal initiatives. The role involves assisting with compliance processes, data analysis, system testing, and documentation while collaborating with team members to deliver quality results. This position requires attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced environment.\nResponsibilities\nAssist in the completion of certain project tasks including but not limited to: \nProcess annual force-out distributions. \nCalculate eligibility for certain plans to determine newly eligible plan participants. \nCompile annual participant notices\nAssist in the implementation and test of new systems and softwares. \nAssist with special client projects or corrections. \nMonitor loans and loan defaults. \nCalculate and update vesting.\nComplete system audits for accuracy and completion.\nGather, sort, and analyze data needed for assigned project tasks including assessing record-keeping portals and other systems to generate reports needed. \nCommunicate with internal and external parties to gather information as needed. \nCreate appropriate documentation for assigned tasks. \nFile documents electronically based on established criteria. \nExecute electronic notice delivery for applicable projects. \nCoordinate mailings with external mailing partner to distribute applicable notices for certain projects. \nUpload data to recordkeepers and other systems in order to update records as needed. \nCollaborate with team members to ensure workload is managed efficiently. \nFollow-up with appropriate parties on outstanding paperwork or outstanding items. \nMaintain accurate records of all assignments. \nCommunicate regularly with Project Manager to ensure project tasks are on track for overall project success. \nComplete thorough quality control reviews of work. \nProtect and secure all confidential data held by the client to prevent unauthorised access, improper transmission, and/or unapproved disclosure of information that could result in harm to the company or our plan sponsors, participants, advisors, and vendors. \nUse designated software and tools to complete all assigned tasks. This includes but is not limited to Verify, FT William, Pension Pro, and Card File. \nPerform other duties as required.\nQualifications\nStrong analytical, organizational, and problem-solving skills.\nHigh attention to detail with commitment to accuracy.\nAbility to manage multiple projects and meet deadlines.\nProficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with Verify, FT William, Pension Pro, and Card File is a plus.\nStrong written and verbal communication skills.\nAbility to work independently as well as collaboratively within a team.\nCommitment to maintaining confidentiality and data security.","description_format":"text","description_chars":3314,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-12T13:15:13Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T15:31:48Z"},"pay":null,"html_url":"https://alion.io/job/helpware-project-assistant","json_url":"https://alion.io/job/helpware-project-assistant.json","meta":{"generated_at":"2026-11-12T15:31:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32443,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":454250},"rest":"https://alion.io/mcp/rest/get_company?id=454250"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhelpware-project-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhelpware-project-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhelpware-project-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/helpware-project-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhelpware-project-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4164752}},{"tool":"search_jobs","arguments":{"company":"helpware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4164752},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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