{"id":585352,"url":"https://alion.io/job/helpware-sales-representative","title":"Sales Representative","company":{"id":454250,"name":"Helpware","domain":"helpware.com","url":"https://alion.io/company/helpware-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kampala, Uganda"],"countries":["UG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T16:03:31Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-09-29T21:02:31Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Tele Sales Representative -Calls\nAbout Us\nHelpware is a technology-driven company with offices in Uganda, USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.\nOur Uganda team is growing and we're looking for Tele sales representatives to join us.\nPosition Summary:\nWe are looking for a highly motivated and professional Tier 1 Outbound Callers to join sales team. In this role, the agent will be the first point of contact for prospective customers within the construction industry. Your primary objective is to engage decision-makers through outbound outreach, introduce our software platform, identify potential interest, and schedule qualified discovery meetings with senior sales representatives. This position is ideal for someone who enjoys building relationships, communicating with business professionals, and contributing directly to revenue growth\nRequired Skills:\nYou are strong in spoken and written English (at least B2) \nMinimum 1-year professional in tele-sales \nExperience supporting customers via call, chat and e-mail. \nPassion for sales and ownership of experience including comprehensive issue resolution \nAble to self-manage and work independently in a fast-paced, constantly changing environment \nOrganized and detail-oriented and able to recognize patterns \nThrives on a team where expertise is shared and feedback is welcomed \nSolution and satisfaction driven, being able to discern when to provide support \nKnowledge of Office 365 \nExperience with CRM systems \nJob Duties\nConduct high-volume outbound calls to targeted construction companies and industry stakeholders. \nIntroduce the company and its SaaS solutions in a clear and compelling manner. \nIdentify key decision-makers and relevant business challenges. \nQualify prospects based on defined criteria and sales processes. \nGenerate interest and secure a second meeting with an Account Executive or Sales Consultant. Accurately document all activities, conversations, and next steps in the CRM system. \nFollow established call scripts, messaging frameworks, and qualification guidelines. \nHandle objections professionally and maintain positive engagement with prospects. \nCollaborate with sales and marketing teams to support pipeline development. \n Meet or exceed activity, meeting-booked, and pipeline generation targets. \nAny other duties assigned by the client or management of Helpware.","description_format":"text","description_chars":2631,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-10T03:27:13Z"}],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.57,"p_room":0.45,"age_days":28,"expected_fill_days":18,"reasons":["conf:4","velocity","win:tail"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/helpware-sales-representative","json_url":"https://alion.io/job/helpware-sales-representative.json","meta":{"generated_at":"2026-09-30T02:29:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1690,"day_limit":5000,"remaining_today":3310,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}