{"id":2407209,"url":"https://alion.io/job/helpware-temporary-back-office-customer-service-representative","title":"Temporary Back Office Customer Service Representative","company":{"id":454250,"name":"Helpware","domain":"helpware.com","url":"https://alion.io/company/helpware-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Zendesk","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:19:34Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T11:16:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Temporary Back Office Customer Service Representative | Guadalajara | Hybrid\n$16,000 MXN Gross + 8% Savings Fund +$1,0000 Food Vouchers + Major Medical Insurance\nHere's the deal!\nGreat customer experiences don’t happen by accident. They happen when someone listens, understands, and genuinely cares about getting things right. As a Customer Experience Associate, you’ll be the voice behind every email and text conversation, helping customers navigate their shopping experience with confidence. You’ll answer questions, resolve concerns, and make sure every interaction feels personal, thoughtful, and effortless. 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