{"id":3345932,"url":"https://alion.io/job/hempel-credit-controller","title":"Credit Controller","company":{"id":1907306,"name":"Hempel","domain":"hempel.com","url":"https://alion.io/company/hempel-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Darwen, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":588},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-27T17:12:16Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T16:44:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Contract: 12 Month Fixed Term Contract\nLocation: Darwen, Lancashire\nWorking pattern: Hybrid, 3 days in the office and 2 days working from home\nHours: Monday to Friday, 8.30am to 5.00pm\nBringing numbers, people and problem solving together.\nAt Crown Paints, we know that behind every successful business is a great team keeping things moving. We're looking for a Credit Controller to join our Finance team in Darwen on a 12 month fixed term contract. Someone who enjoys building relationships, solving problems and making a real difference to how a business operates.\nThis isn't just about chasing payments. It's about understanding our customers, finding solutions and making sure we're doing the right thing for both our customers and our business.\nIf you're confident picking up the phone, have an eye for detail and enjoy the satisfaction of getting things sorted, we'd love to hear from you!\nMake an impact where it counts.\nAs our Credit Controller, you'll take ownership of your own customer accounts, making sure payments are received on time, queries are resolved quickly and relationships stay strong.\nYou'll work closely with colleagues across Sales, Customer Services and Finance, so you'll be part of a team where communication, collaboration and a proactive approach really matter.\nHere's what you'll be getting involved in:\nManaging customer accounts, keeping on top of outstanding balances and proactively collecting overdue payments. \nBuilding positive relationships with customers, having confident conversations and agreeing solutions that work. \nInvestigating and resolving invoice, pricing and account queries to keep payments moving. \nReviewing aged debt reports, identifying potential risks and helping reduce overdue balances. \nAllocating payments, reconciling accounts and keeping financial records accurate. \nAgreeing and monitoring payment plans, managing account holds and escalating more complex cases when needed. \nWorking with teams across the business to resolve issues and continuously improve how we do things. \nThe skills to succeed. The attitude to make a difference.\nWe're looking for someone who brings a great mix of financial know-how, confidence and people skills. You'll be comfortable having conversations about money, know when to hold firm on agreed payrment terms and understand the importance of maintaining great customer relationships along the way.\nYou'll ideally bring:\nPrevious experience in Credit Control, Accounts Receivable or a similar finance role. \nStrong communication and negotiation skills, with the confidence to handle challenging conversations. \nA proactive, organised approach and the ability to manage competing priorities. \nExcellent attention to detail and confidence working with numbers. \nGood Excel skills and experience using financial systems. \nA natural ability to build relationships, solve problems and work collaboratively. \nExperience using SAP, Microsoft ERP systems or similar would be a bonus, but what matters most is your attitude, your willingness to get stuck in and your ability to make things happen.\nA great place to work and a great team to be part of!\nAt Crown Paints, we're proud of the people behind our products. Our teams bring energy, ideas and expertise to everything we do, and we believe everyone should feel valued, supported and able to make their mark.\nYou'll be joining a business with a proud heritage, well-known brands and people who genuinely care about doing a great job.\nWe also know that flexibility matters. That's why this role offers a hybrid working pattern, with three days a week at our Darwen office and two days working from home, giving you the opportunity to collaborate with colleagues while enjoying a better balance.\nApplication due\n2026-11-14Seniority Level\nEntry levelJob Functions\nAdministrative, Customer Service, FinanceIndustry\nChemicals\nCrown Paints is one of UK’s most renown paint manufacturers and we have been manufacturing for over 200 years, with over 60 years proudly holding the Royal Warrant. However, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world through our ownership structure. Crown Paints is part of the Hempel Group, which gives our company stability and our employees extended, global career possibilities.","description_format":"text","description_chars":4325,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-27T17:12:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:1","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/hempel-credit-controller","json_url":"https://alion.io/job/hempel-credit-controller.json","meta":{"generated_at":"2026-10-29T02:39:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4057,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1907306},"rest":"https://alion.io/mcp/rest/get_company?id=1907306"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhempel-credit-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhempel-credit-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhempel-credit-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hempel-credit-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhempel-credit-controller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3345932}},{"tool":"search_jobs","arguments":{"company":"hempel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3345932},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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