# Customer Care Representative

Do you want to grow your career with Hempel in a safe, inclusive, and collaborative environment? If yes, come and join us! At Hempel, we believe our people are our greatest asset. We are looking for a customer-focused and proactive Customer Care Representative for the Turkish Market to join our international Customer Care team, based in Istanbul/Turkey. This is an exciting opportunity to develop your career in a global organization where you will play a key role in delivering an outstanding customer experience while collaborating with colleagues and customers across multiple countries. In this role, you will be the primary point of contact for your customer portfolio, ensuring a seamless order-to-delivery experience and building strong customer relationships. Your responsibilities will include: Managing customer quotations and sales orders through our ERP system. Coordinating product availability, production requirements, and delivery schedules. Communicating with Hempel sites and colleagues worldwide to facilitate international order fulfillment. Handling invoicing activities and maintaining accurate customer records. Responding promptly and professionally to customer inquirie

- **Id**: 4168546
- **Url**: <https://alion.io/job/hempel-customer-care-representative-2>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Istanbul, Turkey
- **Countries**: TR
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T14:05:30Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T21:56:41Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 4547
- **Description truncated**: no
- **Benefits**: Flexible schedule
- **Relocation offered**: no
- **Industries**: Chemical Manufacturing

## Company

- **Id**: 1907306
- **Name**: Hempel
- **Domain**: hempel.com
- **Url**: <https://alion.io/company/hempel-com>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 99
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 0.25
- **Repost share**: 0
- **Time to fill p50 days**: 20
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Hiring locations

- **Turkey** — Iso: TR; Kind: country

## Lifecycle

- Event: open; At: 2026-11-12T14:05:30Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 20
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-12T22:31:15Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.