{"id":1734026,"url":"https://alion.io/job/henry-schein-ca-service-coordinator","title":"CA Service Coordinator","company":{"id":6211,"name":"Henry Schein","domain":"henryschein.com","url":"https://alion.io/company/henry-schein","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Niagara-on-the-Lake, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":44000,"max":51000,"currency":"CAD","period":"year","gross":null,"usd_annual":35844},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-12T18:20:51Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Service Coordinator\nNiagara-on-the-Lake, ON\nHybrid\nHenry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology\nOur 900+ Team Schein Members in Canada work together to support dental and medical practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our Corporate Mission to life:\n“To help our customers be more successful, so they can focus on delivering the best quality care.”\nWHY US\nYou will enjoy a compensation package including salary, health benefit plans, and pension. We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives. We are a company focused on individual talent development and success, in addition to your well-being.\nWHAT YOU WILL DO\nThe Service Coordinator is responsible for supporting day-to-day service operations by being a point of contact for technicians and branches across the company. This role involves handling incoming calls from technicians to assist with parts inquiries, service support, order updates, and troubleshooting. The coordinator is also responsible for managing warranty claims and warranty replacement orders by working directly with manufacturers to ensure timely approvals, accurate processing, and proper follow-up.\nWHAT YOU BRING\nYou have a post-secondary education in Office Administration or equivalent, complimented by one to two years’ experience in an inventory control, equipment, parts and/or service-related role. You have intermediate Excel skills and an advanced understanding of Outlook or a comparable online calendaring system. You have strong organizational and multitasking skills that allow you to thrive in a fast-paced environment. You have exceptional customer service skills that compliment your ability to connect and help support the work of the business. Prior IFS, Astea or JDE experience is an asset for this position.\nYour favourite words are: service, service coordinator, administration, communication and customer service.\n*This position is based in our Corporate Head Office, Niagara-on-the-Lake, Hybrid.\nCompensation: The posted range for this position is $44,000-$51,000, which is the expected salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining pay within the posted range including education, prior experience, training, skills, certifications, location/labour market, internal equity, etc\nThis posting is for an existing, available vacancy.\nWHAT DOES INCLUSION MEAN AT HENRY SCHEIN\nINCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and fosters collaboration with your colleagues. Together, we contribute to Henry Schein's success.\nAt Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society.\nAre you ready to join our collaborative, customer-centric environment? We’d love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers\nHenry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. 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