{"id":2896297,"url":"https://alion.io/job/henry-schein-service-technician-preventative-maintenance-2","title":"Service Technician (Preventative Maintenance)","company":{"id":6211,"name":"Henry Schein","domain":"henryschein.com","url":"https://alion.io/company/henry-schein","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":38,"ghost_share":0,"stale_share":0.974,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parkville, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":54000,"period":"year","method":"role_country_seniority_unknown","sample_n":149},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-21T06:26:16Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.\nAbout the Role\nWe are looking for a Preventative Maintenance Technician to join our service team and deliver preventative maintenance across a broad range of dental equipment such as dental treatment units, plant room compressors, suction units and sterilisers.\nThis is a customer focused, field based role where you will play a critical part in ensuring equipment reliability, safety, compliance and operational performance for our customers. By providing proactive maintenance services, you will help reduce equipment downtime, extend asset life and support our commitment to being a trusted partner to healthcare practices across Australia.\nKey Responsibilities:\nAs a Preventative Maintenance Technician, you will:\nDeliver scheduled preventative maintenance services on dental equipment.\nPerform inspections, servicing, validation, calibration, testing and compliance activities in accordance with manufacturer specifications, Australian Standards and company quality requirements.\nIdentify equipment risks, wear, faults and remedial repair requirements before they become critical issues.\nAccurately document maintenance findings, compliance outcomes and service recommendations.\nEscalate repair and replacement opportunities through established service and sales processes.\nEducate customers on equipment operation, maintenance requirements and best-practice equipment care.\nBuild strong relationships with customers and act as a trusted technical advisor.\nPromote the value of preventative maintenance programs and support customer retention initiatives.\nEnsure all service activities are completed safely, professionally and in line with company procedures.\nRequired Skills and Experience:\nExperience working in a field service or customer facing technical support environment ideally dental, medical, sterilisation, healthcare or related technical equipment\nStrong mechanical, electrical or electronic aptitude.\nExcellent communication and customer service skills.\nAbility to work independently and manage service schedules effectively.\nComputer literate: MS Office and experience working on CRM software platforms (Salesforce desirable)\nA proactive approach to identifying equipment risks and improvement opportunities.\nCommitment to safety, quality and compliance standards.\nWe can support in obtaining relevant licences.\nDesirable qualifications include:\nElectrical or Electronic qualifications.\nRestricted Electrical Licence.\nTesting and Tagging accreditation.\nManufacturer steriliser service and validation training (Melag and/or MOCOM).\nWhy Join Henry Schein ?\nWork with a market-leading provider of dental and medical solutions.\nComprehensive product and technical training provided.\nOpportunity to develop specialist expertise in healthcare equipment servicing.\nSupportive team environment with career development opportunities.\nBe part of a business that helps healthcare professionals deliver excellent patient outcomes every day.\nFully maintained company vehicle and comprehensive employee benefits such as birthday leave, 13 weeks paid parental leave*, discounts on retail and dental products and services, flu shots, salary packaging options and more.\nIf you are a technically minded professional looking for an opportunity to combine your hands-on skills with customer engagement, we would love to hear from you. Apply now and help us keep our customers' equipment performing at their best.\nTo express your interest, please send your CV along with Cover Letter, to us today!","description_format":"text","description_chars":3741,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Maintenance, Repair & Operations (MRO)","Medical Supplies & Consumables","Dental Products & Labs","Practice Management Software"],"lifecycle":[{"event":"open","at":"2026-10-20T05:01:06Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.353,"p_room":0.45,"age_days":30,"expected_fill_days":20,"reasons":["conf:3","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/henry-schein-service-technician-preventative-maintenance-2","json_url":"https://alion.io/job/henry-schein-service-technician-preventative-maintenance-2.json","meta":{"generated_at":"2026-10-21T12:08:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17260,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6211},"rest":"https://alion.io/mcp/rest/get_company?id=6211"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhenry-schein-service-technician-preventative-maintenance-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhenry-schein-service-technician-preventative-maintenance-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhenry-schein-service-technician-preventative-maintenance-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/henry-schein-service-technician-preventative-maintenance-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhenry-schein-service-technician-preventative-maintenance-2"}]}