{"id":3192219,"url":"https://alion.io/job/herbalife-sr-ux-writer","title":"Sr. UX Writer","company":{"id":9368,"name":"Herbalife","domain":"herbalife.com","url":"https://alion.io/company/herbalife","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Torrance, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":188000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":807},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-10-24T02:24:57Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-11-02T00:07:12Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Overview\nTHE ROLE:\nWe are seeking a Senior UX Writer and Product Content Producer to shape clear, intuitive, and human-centered experiences across Herbalife’s digital products. You will use language to help customers and distributors understand their options, complete tasks confidently, and navigate complex workflows with less effort and frustration.\nAs an embedded partner to Product Design, Product Management, Research, and Engineering, you will contribute throughout the product development lifecycle-from early discovery and journey mapping through design, testing, launch, and ongoing optimization. Your work will extend beyond writing individual screens to shaping content strategy, information hierarchy, terminology, and reusable content patterns.\nYou will also develop consumer-facing copy for digital content experiences, including promotional pages, homepage sections, and product or feature highlights. You will partner closely with Marketing to translate messaging priorities into clear, engaging digital content, with promotional copy reviewed and approved by Marketing before publication.\nThis role combines hands-on writing with systems thinking and creative expression. You will balance clarity and utility with warmth, personality, and brand expression-helping users feel informed, confident, and supported while creating moments of happiness and delight where appropriate. Your content will support mobile-first, accessible experiences that scale across platforms, markets, and languages.\nYou will develop a working understanding of approved health and wellness terminology across the English-speaking markets we serve, applying market-specific guidance and partnering with the appropriate stakeholders when language or claims require review.\nHOW YOU WOULD CONTRIBUTE:\nShape clear, engaging product experiences\nWrite end-to-end UX content for onboarding, enrollment, shopping, checkout, and account management, including navigation, forms, system messages, notifications, and related transactional communications.\nSimplify complex workflows and requirements so users understand their options, complete tasks confidently, and recover from errors.\nBring Herbalife’s brand personality to life through warm, human copy and thoughtful moments of delight, adapting tone to the user’s context without compromising clarity or accessibility.\nCreate consumer-facing content with Marketing\nDevelop copy for promotional pages, homepage sections, and product or feature highlights, partnering with Marketing on audience needs, messaging objectives, and campaign priorities.\nCollaborate with Product Design to make copy and visuals work together, and coordinate Marketing review and approval of promotional messaging before publication.\nCollaborate from discovery through delivery\nPartner with Product Design, Product Management, Research, and Engineering to shape user journeys, information hierarchy, and content within flows and prototypes.\nAccount for dynamic content, validation rules, and alternate states, and review implemented experiences for accuracy and intended behavior.\nExplain content recommendations and trade-offs, balancing user needs, business objectives, and delivery constraints.\nBuild consistent, accessible, and market-appropriate content\nDevelop and maintain shared terminology, voice and tone guidance, and reusable content patterns within the design system.\nApply mobile-first, plain-language, accessibility, and localization practices so content works across devices, languages, and markets.\nLearn and apply approved health and wellness terminology across English-speaking regions, understanding which phrases to use or avoid. Partner with Marketing, Legal, Compliance, and regional stakeholders to maintain current references and resolve wording that requires review.\nImprove content through evidence\nUse research, analytics, and user feedback to identify content friction and prioritize improvements.\nPartner on usability testing and content experiments, assessing effectiveness through comprehension, task completion, error recovery, abandonment, and support needs.\nWHAT’S SPECIAL ABOUT THE TEAM:\nOur Digital Product team works at the intersection of user needs, business priorities, and technology to make Herbalife’s digital experiences more intuitive, engaging, and useful for customers and distributors around the world.\nIn this role, you will help shape experiences-not simply add words to finished screens. You will collaborate closely with multidisciplinary partners, bring a content perspective into product decisions, and help establish practices that raise the quality and consistency of our digital products.\nYou will also help bring the brand to life within the product experience, partnering with Marketing to connect compelling messaging with the practical needs of users. Your work will reduce confusion and frustration, help people complete important tasks, and create thoughtful moments that make digital interactions feel more human and rewarding.\nQualifications\nRequired experience and capabilities\n5-8 years of experience in UX writing, product content design, or a closely related discipline, with substantial experience contributing to shipped digital products.\nA portfolio demonstrating end-to-end product content work, including the user problem, your contribution, the reasoning behind your decisions, and outcomes or lessons learned.\nStrong understanding of user-centered design, usability, information hierarchy, and interaction patterns.\nDemonstrated ability to write clear, concise, and actionable content for mobile and responsive digital experiences.\nAbility to balance clear, task-oriented UX writing with distinctive voice and personality, knowing when expressive language enhances an experience and when simplicity and directness should take priority.\nExperience designing content for multi-step journeys, forms, transactional flows, and complex system states.\nAbility to contribute beyond individual strings by developing terminology, content patterns, and guidance that work across an interconnected product experience.\nExperience collaborating with Product Design, Product Management, Research, and Engineering throughout the product development lifecycle.\nAbility to use qualitative research and quantitative signals to inform and improve content decisions.\nWorking knowledge of plain-language and digital accessibility principles as they apply to product content.\nAbility to learn and consistently apply market-specific health and wellness terminology and content requirements, using approved guidance and seeking clarification when wording or claims require review.\nExcellent collaboration, communication, and stakeholder management skills, including the ability to explain recommendations and navigate challenging requirements.\nAbility to lead multiple priorities while maintaining attention to detail and consistency.\nExperience working in collaborative design tools such as Figma and documenting content for implementation.\nPreferred experience\nExperience writing consumer-facing digital content and collaborating with Marketing on promotional messaging, content reviews, and approvals.\nExperience supporting global products and collaborating with localization teams.\nExperience with e-commerce, account management, onboarding, enrollment, or other complex transactional experiences.\nExperience contributing to a design system, product content style guide, or shared terminology framework.\nExperience simplifying business rules or technical requirements into understandable user-facing language.\nExperience working with Legal, Compliance, or other review stakeholders on product content.\nExperience writing health and wellness content or adapting content to market-specific terminology and claims requirements.\nExperience mentoring peers or helping cross-functional teams improve their UX writing practices.\nEDUCATION:\nBachelor’s degree in a relevant field, or equivalent practical experience.\n#LI-Hybrid\n#LI-DP1\nUS Benefits Statement\nHerbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.","description_format":"text","description_chars":8873,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Dietary Supplements"],"lifecycle":[{"event":"open","at":"2026-10-24T02:24:57Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.781,"p_room":0.578,"age_days":8,"expected_fill_days":6,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/herbalife-sr-ux-writer","json_url":"https://alion.io/job/herbalife-sr-ux-writer.json","meta":{"generated_at":"2026-11-02T03:35:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5420,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9368},"rest":"https://alion.io/mcp/rest/get_company?id=9368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fherbalife-sr-ux-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fherbalife-sr-ux-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fherbalife-sr-ux-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/herbalife-sr-ux-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fherbalife-sr-ux-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3192219}},{"tool":"search_jobs","arguments":{"company":"herbalife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3192219},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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