{"id":2865108,"url":"https://alion.io/job/herbalife-supervisor-records-administration","title":"Supervisor, Records Administration","company":{"id":9368,"name":"Herbalife","domain":"herbalife.com","url":"https://alion.io/company/herbalife","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":157000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":669},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-19T17:29:35Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T19:26:09Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview\nTHE ROLE:\nSupervisor, Worldwide Records Administration\nYour Opportunity to Make an Impact\nStep into a leadership role where your ideas, guidance, and commitment to excellence can strengthen a worldwide operation. As Supervisor, Worldwide Records Administration, you will encourage and develop a dedicated team, champion smarter ways of working, and elevate service quality for members around the globe. In close partnership with the Manager, you will help create consistent global practices and an environment where employees are empowered to grow, chip in, and succeed.\nHow You’ll Lead and Inspire\nGuide daily departmental operations and champion innovative approaches that elevate productivity, service quality, and consistency.\nTurn global audit findings into substantial action by recommending effective resolutions and ensuring reports are completed and uploaded on time for monthly scorecards and dashboards.\nUse insights from the global audit dashboard to identify trends and strengthen the team through targeted training, resources, and support.\nLead the monthly FTC Conversion Audit for United States and Puerto Rico distributors and Preferred Members, helping identify potential system issues during the conversion process.\nBuild confidence in our operations by supporting Internal and External Audits, coordinating walkthroughs, and providing requested samples.\nDrive projects that improve processes, accelerate employee development, and create greater operational efficiency.\nHelp shape company initiatives affecting Records operations by capturing business requirements, conducting user acceptance testing, and creating training materials for Worldwide Member Services teams.\nEmpower employees to do their best work by setting meaningful performance goals, delegating responsibilities, providing ongoing coaching, and preparing midyear and year-end performance reviews.\nKeep the team connected to relevant technology changes and turn new knowledge into practical, forward-looking improvements.\nKeep the Manager advised and aligned through clear weekly departmental status updates.\nModel and promote a culture of professionalism, collaboration, respect, and accountability while upholding company and departmental guidelines.\nContribute wherever needed by performing additional duties as assigned.\nThe Team You’ll Empower\nYou will directly lead and develop a team of up to five employees, helping each person build confidence, expand their capabilities, and contribute to shared success.\nQualifications\nREQUIRED QUALIFICATIONS:\nWhat Will Help You Thrive\nExcellent verbal, written, and presentation skills that help you inform, influence, and connect with others.\nStrong organizational, leadership, delegation, and follow-through capabilities.\nA practical, solutions-focused approach and the ability to deliver meaningful results with general supervision. \nA member-first approach, strong customer and results orientation, and openness to feedback.\nThe ability to bring clarity to competing priorities, multitask effectively, and meet deadlines in a fast-paced environment.\nA collaborative spirit and the confidence to communicate effectively with employees at every level, including executive leadership.\nProficiency with Microsoft Outlook, Word, and Excel.\nExperience\nAt least two years of experience in a supervisor or team lead role.\nAt least five years of experience in a fast-paced customer service environment.\nEducation\nHigh school diploma or GED equivalent.\nPreferred Qualifications\nBachelor’s degree.\nExperience in the direct selling or marketing industry.\nWorking knowledge of Herbalife business systems.\nIn-depth knowledge of the Herbalife Marketing Plan.\nIn-depth knowledge of Worldwide Records policies and procedures.\nMultilingual communication skills in addition to English, both oral and written.\nWhy Your Work Matters\nYour leadership will have a visible impact across a global operation. You will have the opportunity to develop people, transform processes, strengthen the member experience, and contribute to initiatives that move the organization forward. Along the way, you will collaborate across teams and help build a culture where quality, consistency, and continuous improvement are more than goals-they are how great work gets done.\nReady to inspire a team and make a global impact? Bring your leadership, operational expertise, and passion for service excellence to Worldwide Records-and help us build an even stronger future together. Apply today.\n#LI-AR1\n#LI-Hybrid\n#LI-REMOTE\nUS Benefits Statement\nHerbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.","description_format":"text","description_chars":5406,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Dietary Supplements"],"lifecycle":[{"event":"open","at":"2026-10-19T17:29:35Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.899,"p_room":0.945,"age_days":2,"expected_fill_days":6,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/herbalife-supervisor-records-administration","json_url":"https://alion.io/job/herbalife-supervisor-records-administration.json","meta":{"generated_at":"2026-10-22T23:13:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8831,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9368},"rest":"https://alion.io/mcp/rest/get_company?id=9368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fherbalife-supervisor-records-administration"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fherbalife-supervisor-records-administration"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fherbalife-supervisor-records-administration"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/herbalife-supervisor-records-administration\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fherbalife-supervisor-records-administration"}]}