{"id":2623030,"url":"https://alion.io/job/heriot-watt-university-cleaner","title":"Cleaner","company":{"id":1762508,"name":"Heriot-Watt University","domain":"hw.ac.uk","url":"https://alion.io/company/hw-ac-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Galashiels, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":67000,"period":"year","method":"role_country_seniority_unknown","sample_n":1370},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T13:58:56Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-04T22:23:16Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Role: Cleaner\nLocation: Scottish Borders\nGrade and Salary: Grade 3 - £24,546 - 24,700 per annum, pro rata\nFTE and working pattern: Part time (0.43FTE/ 15 hours per week), Open Ended\nHoliday Entitlement: 28 days annual leaveplus 9 buildings closed days (and Christmas Eve when it falls on a weekday)pro rata\nPurpose of Role\nTo ensure an effective and efficient operation of cleaning services within the Heriot Watt University Scottish Borders campus. To participate in the day-to-day programmes of cleaning work within the allocated cleaning zones of the University to ensure that the facilities are maintained in a clean and hygienic condition.\nTo actively contribute to the successful delivery of excellent service to all students, staff and visitors across the university by keeping student accommodation and University offices, meeting rooms and lecture theatres clean and tidy and fit for use.\nKey Duties & Responsibilities\nTo ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures\nUse appropriate equipment and machinery, reporting any faults to Cleaning Supervisor\nWork within and ensure service level agreements are met\nSupport line management to deliver a flexible, efficient and professional service to all our customers\nReport repairs, faults and maintenance to Cleaning Supervisor\nEssential & Desirable Criteria\nDomestic/hotel cleaning experience desirable although full training will be given.\nEssential\nDemonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries\nWell-developed interpersonal skills\nDemonstrable excellent customer service\nDemonstrable ability to work quickly, flexibly and accurately in a pressured environment\nDemonstrable professional and proactive approach\nAttention to detail\nDesirable\nExperience of working within a similar cleaning environment\nExperience of operating relevant cleaning equipment \nHow to Apply\nApplications can be submitted up to midnight(UK time)onThursday 29th October 2026.\nPleasesubmit your CV via the Heriot-Watt on-line recruitment.\nWe may close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application promptly.\nWe recognise that many candidates use AI tools during the application process and are comfortable with AI being used as a supporting aid. However, we want to hear from you, not AI.\nYour application should be an authentic representation of your skills, experience and achievements. Applications that appear to have been fully generated by AI may not accurately reflect your suitability for the role and are therefore discouraged.\nAt interview, candidates will be expected to discuss and provide evidence of the experience, skills and examples included in their application\nWe welcome and will consider flexible working patterns e.g., part-time working and job share options.\nHeriot-WattUniversity is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities.Equality and diversity are all about maximising potential and creating a culture of inclusion for all.\nHeriot-WattUniversity values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our websitehttps://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careershttps://disc.hw.ac.uk/.\nUse our total rewards calculator:https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.\nAbout the Team\nThe Campus Services Directorate encompasses the Estates team, Oriam and Hospitality Services.\nHospitality Services consists of Residential and Cleaning Services, the in-house retail Catering operations, Events and Conferences and the Accommodation and Front Desk teams.\nHospitality Services and all its teams have a dual focus of supporting the Students and Academic Schools whilst generating income from the use of facilities and its activities.\nAll the teams are very customer focused and the collective objective is:\nTo Deliver high Quality Consistent Services at all times in a Sustainable, Viable and Professional manner to all customers.\nResidential and Cleaning Services is the largest of the teams that make up Hospitality Services and is responsible for cleaning all accommodation whether residential, academic or third party on the Edinburgh Campus and;\nEnhancing the Reputation of the University\nSupporting the Experiences of our Students\nHelping to Deliver the University’s Objectives.\nAbout Heriot-Watt University\nAt Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.\nOur flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.","description_format":"text","description_chars":5652,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Flexible schedule","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-15T14:08:52Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-04T06:27:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.615,"p_room":0.55,"age_days":19,"expected_fill_days":15,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/heriot-watt-university-cleaner","json_url":"https://alion.io/job/heriot-watt-university-cleaner.json","meta":{"generated_at":"2026-11-04T23:18:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":272,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762508},"rest":"https://alion.io/mcp/rest/get_company?id=1762508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheriot-watt-university-cleaner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheriot-watt-university-cleaner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheriot-watt-university-cleaner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heriot-watt-university-cleaner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheriot-watt-university-cleaner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2623030}},{"tool":"search_jobs","arguments":{"company":"hw.ac.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2623030},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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