{"id":1246618,"url":"https://alion.io/job/heriot-watt-university-internal-communications-manager","title":"Internal Communications Manager","company":{"id":1762508,"name":"Heriot-Watt University","domain":"hw.ac.uk","url":"https://alion.io/company/hw-ac-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":37694,"max":47389,"currency":"GBP","period":"year","gross":null,"usd_annual":62776},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-23T17:50:26Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-08T01:24:56Z","board_verified":false,"closed_at":"2026-10-08T01:24:56Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Role: Internal Communications Manager (Change & HR)\nGrade and Salary: Grade 7, £37,694 - £47,389 per annum\nFTE and working pattern: 1FTE, 35hrs per week, Monday - Friday\nContract: Fixed-term, 9 months (Maternity cover)\nHoliday Entitlement: 33 days annual leaveplus 9 buildings closed days (and Christmas Eve when it falls on a weekday)\nPurpose of Role\nThe Internal Communications Manager (Change and HR) will lead the planning and delivery of internal communications to support organisational change, HRinitiativesand workforce-related activity during a high-change period.\nThe role will play a key part in supporting staff understanding of, and engagement with, the University’s strategic direction, including the launch and embedding ofStrategy 2035and associated changes to ways of working,structuresand priorities.\nReporting directly to the Global Director of HR, the role will act as a trusted communications adviser to senior leaders, enabling confident,consistentand effective communication with staff. A dotted-line relationship with the Global Director of Marketing and Communications will ensure alignment with corporate messaging, governance requirements, external partnerrelationsand brand standards.\nKey Duties & Responsibilities\nThe Internal Communications Manager (Change and HR) will lead on the planning and delivery of specialist internal communications activity, including:\nChange, Strategy and HR Communications \nDevelop and deliver internal communications plans to support organisational change programmes, workforceinitiativesand HR priorities.\nSupport the launch and embedding of the University’s Strategy 2035, translating strategicobjectivesinto clear,relevantand engaging staff communications.\nEnsure change and HR communications are aligned to the University’s long-term strategic direction and values.\nTranslate complex and sensitive information into clear,accessibleand audience-appropriate communications for staff.\nSupport the embedding of new ways of working through targeted communications and engagement activity.\nEmployee Relations and Consultation Communications \nProvide specialist communications support for employee relations and workforce change activity, including formal consultation processes whererequired.\nDevelop briefing materials, key messages,FAQsand leadership toolkits to support consistent and confident communication.\nEnsure communications are handled withappropriate discretion,accuracyand professional judgement.\nLeadership Advisory and Support \nAct as a trusted communications adviser to senior leaders and HR colleagues during periods of change.\nPrepare high-quality briefings, messaging frameworks and supporting materials linked to strategic and workforce priorities.\nSupport leaders to communicate effectively with their teams during uncertainty and transition.\nInternal Channels and Content \nDeliver communications across relevant internal channels, working in partnership with the central internal communications team.\nEnsure messaging istimely,accurateand aligned with agreed tone,brandand governance standards.\nContribute to staff-facing platforms and leadership communications asrequired.\nAlignment, Governance and Quality \nWork closely with the Global Director of Marketing and Communications to ensure alignment with corporate communications priorities, including Strategy 2035 messaging.\nMaintainhigh standardsof quality,consistencyand clarity across all internal communications activity.\nCoordinate activity to avoid duplication,overloador misalignment across internal channels.\nInsight, Evaluation and Continuous Improvement \nMonitor staff feedback and engagement to assess the effectiveness of change,strategyand HR/ Universitycommunications.\nUse insight and evaluation to adapt messaging and approaches as strategic and organisational priorities evolve.\nShare learning and best practice to strengthen organisational capability in change communications.\nEssential & Desirable Criteria\nEssential\nEducated to degree level or with equivalent professional experience.\nSignificant experiencein an internal communications role, with a strong focus on organisational change and HR-related communications.\nDemonstrable experience handling complex and sensitive communications in a large or complex organisation.\nProven ability to advise and influence senior leaders with confidence and credibility.\nExcellent written,verbaland digital communication skills.\nStrong stakeholder management skills and the ability tooperateeffectively in high-change environments.\nAbility to manage competing priorities, work autonomously and meet tight deadlines.\nDesirable\nExperience of supporting the communication of organisational strategy or major transformation programmes.\nExperience of working closely with HR teams on workforce or organisational change initiatives.\nExperience of working in, or with, a large-scale or global organisation.\nUnderstanding of employee relations and consultation processes.\nHow to Apply\nApplications can be submitted up to midnight(UK time)on7th of October2026.\nPleasesubmit your CV & covering letter via the Heriot-Watt on-line recruitment.\nWe welcome and will consider flexible working patterns e.g., part-time working and job share options.\nHeriot-WattUniversity is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities.Equality and diversity are all about maximising potential and creating a culture of inclusion for all.\nHeriot-WattUniversity values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our websitehttps://www.hw.ac.uk/uk/services/equality-diversity.htmand also our award-winning work in Disability Inclusive Science Careershttps://disc.hw.ac.uk/.\nUse our total rewards calculator:https://www.hw.ac.uk/about/work/total-rewards-calculator.htmto see the value of benefits provided by Heriot-Watt University.\nAbout the Team\nThe Human Resources Directorate plays a critical role in supporting the University’s people strategy, organisationaleffectivenessand culture. Working closely with senior leaders and professional services colleagues, HR leads on workforce planning, organisational change, employeerelationsand the development of new ways of working across the University’s global campuses.\nThis role sits at the intersection of HR and Communications, providing specialist internal communications support during a period of significant organisational change. The postholder will work in close partnership with HR colleagues and the central Marketing and Communications function to ensure staff communications are clear,timely, aligned and professionally governed.\nThis role complements the existing Internal Communications and Events Manager position, whichretainsresponsibility forUniversity-wide internal engagement channels andcorporate staffevents.\nAbout Heriot-Watt University\nAt Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.\nOur flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.","description_format":"text","description_chars":7852,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-25T17:47:39Z"},{"event":"close","at":"2026-10-08T01:24:56Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-03T08:26:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":62776,"is_top_pay":false},"html_url":"https://alion.io/job/heriot-watt-university-internal-communications-manager","json_url":"https://alion.io/job/heriot-watt-university-internal-communications-manager.json","meta":{"generated_at":"2026-11-03T18:10:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762508},"rest":"https://alion.io/mcp/rest/get_company?id=1762508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheriot-watt-university-internal-communications-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheriot-watt-university-internal-communications-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheriot-watt-university-internal-communications-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heriot-watt-university-internal-communications-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheriot-watt-university-internal-communications-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1246618}},{"tool":"search_jobs","arguments":{"company":"hw.ac.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1246618},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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