{"id":3732685,"url":"https://alion.io/job/heritage-pool-supply-group-counter-sales-associate","title":"Counter Sales Associate","company":{"id":2906682,"name":"Heritage Pool Supply Group","domain":"heritagepoolsupplygroup.com","url":"https://alion.io/company/heritagepoolsupplygroup","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Naples, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-11T09:28:27Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"TheCounter Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. By demonstrating professionalism, honesty, and respect, this role helps deliver an exceptional customer experience and reinforces the Heritage Family of Companies reputation for quality and reliability.\nKey Responsibilities:\nProvide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.\nAccurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.\nDeliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.\nCreate detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.\nCoordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.\nContribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.\nCollaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.\nMaintain a clean and organized work environment, promoting operational efficiency and adherence to safety standards.\nWork collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.\nMaintain clear and effective communication with management and colleagues, executing duties with a focus on organizational goals and customer satisfaction, in alignment with company policies and objectives.\nOther duties as assigned.\nMinimum Qualifications:\nPrior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.\nProficiency in basic computer operations and internet navigation.\nExperience or familiarity with point-of-sale systems and order entry procedures.\nDemonstrated ability for clear and courteous communication in person, over the phone, and via email.\nEffective problem-solving skills and resourcefulness in responding to customer inquiries and issues.\nCapability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.\nAbility to work in varied conditions, including warehouses and outdoor environments.\nHonest, respectful, and courteous demeanor towards all customers and colleagues.\nWillingness and ability to work overtime as needed during the peak season.\nCapability to pass a pre-employment drug test.\nMinimum Education:\nA high school diploma or equivalent is required\n Minimum Years of Work Experience:\nMinimum of 2 years of relevant work experience.\nJob Location:\nHeritage Pool Supply - Naples1485 Rail Head Blvd #30 Naples, FL 34110As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.\n\nIf you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to:  with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.\n\nAll employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.\nShould a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.","description_format":"text","description_chars":4992,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Sales & Marketing","Pools, Spas & Hot Tubs"],"lifecycle":[{"event":"open","at":"2026-11-04T08:54:26Z"}],"visa":[],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.934,"p_room":1,"age_days":8,"expected_fill_days":31,"reasons":["conf:7","urgency","win:early","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/heritage-pool-supply-group-counter-sales-associate","json_url":"https://alion.io/job/heritage-pool-supply-group-counter-sales-associate.json","meta":{"generated_at":"2026-11-11T23:38:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47036,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2906682},"rest":"https://alion.io/mcp/rest/get_company?id=2906682"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheritage-pool-supply-group-counter-sales-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheritage-pool-supply-group-counter-sales-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheritage-pool-supply-group-counter-sales-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heritage-pool-supply-group-counter-sales-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheritage-pool-supply-group-counter-sales-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3732685}},{"tool":"search_jobs","arguments":{"company":"heritagepoolsupplygroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3732685},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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