{"id":2015064,"url":"https://alion.io/job/hermes-after-sales-coordinator","title":"After Sales Coordinator","company":{"id":1756184,"name":"Hermès","domain":"hermes.com","url":"https://alion.io/company/hermes-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":117000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3752},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:03:43Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T14:00:30Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Join our team as an After Sales Coordinator, where you will play a crucial role in managing repair quotations, coordinating service operations, and supporting our internal repair artisans. You will also be responsible for spare parts management, after sales administration, training and operational support, and reporting and continuous improvement. The ideal candidate will have a minimum of 3 years of relevant experience, strong organizational skills, and a customer-oriented mindset.\nMissions\nReview repair requests and assess repair requirements based on company guidelines and service standards. Prepare and manage accurate repair quotations for stores and internal stakeholders.\nSupport daily operations of internal repair artisans and repair vendors. Coordinate repair schedules and monitor repair status to support timely completion of repair activities.\nManage daily spare parts operations, including inventory monitoring, stock administration, and system updates. 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