{"id":2014652,"url":"https://alion.io/job/hermes-assistant-store-operations-manager","title":"Assistant Store Operations Manager","company":{"id":1756184,"name":"Hermès","domain":"hermes.com","url":"https://alion.io/company/hermes-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4431},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-04T00:03:44Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T01:53:56Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Join Hermès, a prestigious luxury brand, as an Assistant Store Operations Manager. In this role, you will be responsible for back office customer service management, internal control and procedures, store administration, stock management, and team management. You will work closely with the sales team to optimize and simplify back-office follow-up of services, monitor performance, and ensure compliance with internal procedures. You will also manage the staff roster, oversee store maintenance and security, and implement measures to improve stock management. The ideal candidate will have a minimum of 5 years of experience in a retail environment, excellent communication skills, and proficiency in Excel and IT tools. Fluency in English is mandatory.\nMissions\nManagement and follow-up of Customer Services, ensuring follow-up for all customer services and being a partner to the sales team.\nResponsible for the business performance of all service-related operations, monitoring conversion rates and average durations for reservations and customer requests.\nManagement of the staff roster, optimizing sales floor coverage, and coordinating with external agencies to plan external / temporary staff.","description_format":"text","description_chars":1202,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:08:47Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":0.9,"age_days":6,"expected_fill_days":17,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/hermes-assistant-store-operations-manager","json_url":"https://alion.io/job/hermes-assistant-store-operations-manager.json","meta":{"generated_at":"2026-10-11T03:04:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":411,"day_limit":5000,"remaining_today":4589,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756184},"rest":"https://alion.io/mcp/rest/get_company?id=1756184"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhermes-assistant-store-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhermes-assistant-store-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhermes-assistant-store-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hermes-assistant-store-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhermes-assistant-store-operations-manager"}]}