{"id":2602771,"url":"https://alion.io/job/hermes-worldwide-logistics-services-administrative-assistant","title":"Logistics Services Administrative Assistant","company":{"id":1910110,"name":"Hermes Worldwide","domain":"hermesworldwide.com","url":"https://alion.io/company/hermesworldwide","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Commerce City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":48000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-09T21:56:09Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-25T04:26:35Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Description\nObjective:\nResponsible for providing exceptional customer service to all clients, potential clients and team members\nwhile ensuring proper planning, ground logistics, and execution of all meetings and events booked with\nHermes Worldwide while utilizing selling techniques to ensure we capture all bookings now and future while\nmaximizing revenue. This role requires an administrative professional with a solid background in logistics,\nsupply chain management, or fleet dispatching who can independently oversee operations and take on\nlogistics management for small groups.\nThe Logistics Services Administrative Assistant key responsibilities include:\nProvide exceptional customer service to assigned accounts, groups, and events.\nEnsure meticulous planning, coordination, and flawless execution of transportation for all assigned events.\nProvide accurate quotes for events and convert them into reservations in the system.\nMaximize revenue through effective sales techniques, securing bookings promptly, and fostering client satisfaction that drives referrals and repeat business.\nBenefits for our next Logistics Services Administrative Assistant:\nCompetitive salary range: $48,000 to $65,000 (paid hourly with the opportunity for overtime)\nQuarterly Commissions based on revenue generated\n401(k) with year-end profit-sharing\nUp to 2 weeks of paid vacation time\nComprehensive benefits package including health, dental, vision,\n life insurance, short-term disability, critical illness, and accident\n LegalShield\n Corporate Impact Home-buying assistance\n\nOpportunity to work from home one day per week\n\"Bring your Dog to Work\" days\nSupportive team environment with a focus on collaboration and assistance.\nProfessional work environment and fun company-branded gear\nOpportunities for advancement within the organization.\nEssential Functions:\n1. Has a positive attitude and provides courteous, friendly service to internal and external clients, by\nresponding promptly and efficiently to inquiries, requests and complaints.\n2. First point of contact on Events phone line and email inbox. Utilize selling techniques and listening skills\nto generate and capture all inquiries; look for additional revenue opportunities by asking for future event\nbookings. Attempts to persuade customers to reconsider cancellations.\n3. Independently manage, coordinate, and execute logistics for small group bookings and events, serving\nas the primary point of contact for client manifests, itinerary routing, and operational updates.\n4. Assists the Logistics team with administrative tasks including, but not limited to, securing parking meters,\nsignage, travel arrangements, ordering meals and beverages per client request.\n5. Assists with proposals and contracts process including, but not limited to, obtaining affiliate/partner rates,\nentering manifests, and creating contracts with proposal tools utilizing quotes from coordinators.\n6. Monitor Credit Card Authorizations.\n7. Manage lead log and assign new leads to coordinators equitably.\n8. Create new accounts in the appropriate systems.\n9. Perform audits including, but not limited to, Group calendar, CDFs, and company CRM.\n10. Participate in weekly internal group meetings.\n11. Provide basic office computer/tech support; work with tech vendors to resolve issues.\n12. Provide a company \"presence\" at off-site venues, including weekly rotations at the Gaylord Resort.\n13. Assist with group requests and duties when team members are on vacation.\n14. Protect company assets and confidential information in accordance with company policies and\nprocedures. Including, but not limited to, client, credit card, team member and proprietary company\ninformation.\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential\nfunctions.\nRequirements\nCompetencies:\n1. Strong background in logistics, ground transportation, or supply chain operations encouraged.\n2. Ability to take on and manage small group accounts, manifests, and logistics scheduling independently.\n3. Excellent oral and written communication skills.\n4. Customer service and teamwork focused.\n5. Acts independently and resourceful in problem solving.\n6. Strong time management skills and the ability to multi-task.\n7. Strong technical capacity.\nPhysical Demands:\nThe physical demands described here are representative of those that must be met by a team member to\nsuccessfully perform the essential functions of this job.\nWhile performing the duties of this job, the team member is regularly required to communicate verbally. The\nteam member frequently is required to stand, walk and sit for extended periods of time. The employee may\nneed to bend or stretch, and lift and carry up to 50 pounds.\nPosition Type / Expected Hours of Work:\nThis is a full - time position, generally working 38-40 hours per week. Hours available are based on the\nbusiness needs. Evening and weekends required based on event and meeting schedules.\nTravel:\nThis position requires travel in and around the Denver area to perform airport greets and attend meetings\nand events.\nRequired Education and Experience:\n1. High school diploma or higher, continuing education preferred.\n2. A solid background or educational emphasis in logistics, fleet operations, or supply chain management is\nstrongly encouraged.\n3. Entry-level with a degree in a related field or two plus years' experience in logistics coordination, event\nplanning, sales and customer service skills.\n4. Experience managing small groups or project coordination preferred.\n5. Proficient in Microsoft Office & Google G-Suite Productivity Apps\nEEO Statement:\nHermes Worldwide provides equal employment opportunities (EEO) to all team member and applicants for\nemployment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to\nfederal law requirements, Hermes Worldwide complies with applicable state and local laws governing\nnondiscrimination in employment in every location in which the company has facilities. This policy applies to all\nterms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,\ntransfer, leaves of absence, compensation and training.\nHermes Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender,\nsexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran\nstatus. Improper interference with the ability of Hermes Worldwide employees to perform their job duties may\nresult in discipline up to and including discharge.","description_format":"text","description_chars":6631,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-10-15T08:40:38Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.745,"p_room":0.75,"age_days":15,"expected_fill_days":20,"reasons":["conf:1","win:late","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":true},"html_url":"https://alion.io/job/hermes-worldwide-logistics-services-administrative-assistant","json_url":"https://alion.io/job/hermes-worldwide-logistics-services-administrative-assistant.json","meta":{"generated_at":"2026-10-25T08:09:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11635,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1910110},"rest":"https://alion.io/mcp/rest/get_company?id=1910110"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhermes-worldwide-logistics-services-administrative-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhermes-worldwide-logistics-services-administrative-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhermes-worldwide-logistics-services-administrative-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hermes-worldwide-logistics-services-administrative-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhermes-worldwide-logistics-services-administrative-assistant"}]}