{"id":2426229,"url":"https://alion.io/job/heroix-it-systems-engineer","title":"IT Systems Engineer","company":{"id":4428005,"name":"Heroix","domain":"heroix.eu","url":"https://alion.io/company/heroix","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":38000,"max":42000,"currency":"EUR","period":"year","gross":null,"usd_annual":46950},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-09-18T07:47:50Z","employer_posted_date":null,"last_verified_at":"2026-09-18T07:47:50Z","board_verified":false,"closed_at":null,"days_open":26,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":26},"description":"IT Systems Engineer\n\nSalary Package: €38,000 to €42,000\n\nHybrid Working Arrangement\n\nAbout Our Client\n\nHeroix is collaborating with an established organisation in the ICT and technology solutions sector. Our Client develops secure, forward-looking digital solutions that enable businesses across different industries to strengthen efficiency and respond effectively to changing technology needs.\n\nRole Overview\n\nThe IT Systems Engineer will join a specialist technical team responsible for maintaining and supporting modern IT environments. The role covers cloud-based and locally hosted systems, technical fault resolution, platform monitoring and customer assistance across a varied technology portfolio.\n\nKey Responsibilities\n\n Infrastructure Support: Assist with the operation and upkeep of technology environments incorporating cloud services, local systems and combined deployment models.\n\n Technical Troubleshooting: Investigate faults affecting servers, networks, user access, cloud services and related enterprise systems, applying suitable corrective action.\n\n System Monitoring: Carry out scheduled inspections and maintenance activities to identify potential concerns, improve stability and minimise service disruption.\n\n Customer Assistance: Respond to technical requests, explain solutions clearly and help customers use supported systems effectively.\n\n Technical Records: Prepare accurate documentation covering system configurations, completed implementations, support cases and relevant operating procedures.\n\n Professional Learning: Take part in technical courses and certification pathways to expand knowledge of current and emerging infrastructure technologies.\n\nQualifications, Skills and Attributes\n\n Education: A diploma or degree in Information Technology, Computer Science, Communications and Computer Engineering or a comparable discipline would be preferred. Recognised professional IT credentials may also be accepted.\n\n Experience: At least 2 years of relevant experience within systems engineering, IT infrastructure, cloud services or technical support is required.\n\n Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.\n\n Communication Skills: The ability to explain technical matters clearly, prepare well-structured records and communicate professionally with customers and colleagues.\n\n Interpersonal Skills: A cooperative and customer-oriented approach, with the ability to contribute effectively as part of a busy technical team.\n\n Technical Skills: Practical knowledge of technologies such as Microsoft Azure, Microsoft 365, Windows Server and Oracle Cloud Infrastructure, together with familiarity with enterprise systems and blended cloud environments.\n\n Professional Certifications: Credentials issued by Microsoft, Oracle, HPE, VMware or another recognised technology provider would be considered beneficial.\n\n Organisation: The ability to manage several technical requests, maintain accurate documentation and complete scheduled work within agreed timeframes.\n\n Self-Motivated: A proactive interest in developing technical expertise, supported by the independence to progress assignments with limited supervision.\n\n Problem-Solving: Strong diagnostic and analytical ability, with a structured approach to identifying the source of technical issues and implementing suitable resolutions.\n\nWhat's on Offer\n\n Compensation: A competitive salary together with a performance-related bonus.\n\n Working Hours: A flexible hybrid arrangement offering a combination of remote and office-based work.\n\n Other Benefits: Health insurance, a mobile allowance, regular team activities and access to advanced cloud and enterprise technologies within a diverse and multicultural workplace.\n\n Training Opportunities: Continued learning through technical development programmes and support towards relevant professional certifications.\n\n Career Development: Opportunities to expand your expertise and progress professionally within a growing technology business.\n\nWhat Heroix Offers\n\n Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.\n\n CV Review: Receive candid and constructive feedback to enhance your CV.\n\n Interview Planning: Get personalised preparation sessions prior to your interviews.\n\n Cultural Fit Assessment: Understand the Company’s culture to ensure it is the right environment for you.\n\n Long Term: Gain insights into the role and the Company for a long-term, stable career move.\n\n Exclusive Opportunities: Access a broader range of job opportunities.\n\n Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.\n\n Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.\n\n Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.\n\n Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.\n\n Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.\n\n Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.\n\nHeroix - Rise to New Heights\n\nFollow Heroix on our social media channels to be the first to know about our exclusive job offers: \n\n LinkedIn\n\n WhatsApp\n\n Facebook \n\nLicensed and regulated by the Government of Malta under DIER Agency Licence No. 00412-2025","description_format":"text","description_chars":5528,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T07:53:31Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":0.85,"p_active":0.358,"p_room":0.55,"age_days":25,"expected_fill_days":21,"reasons":["seen:25","agency","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":46950,"is_top_pay":false},"html_url":"https://alion.io/job/heroix-it-systems-engineer","json_url":"https://alion.io/job/heroix-it-systems-engineer.json","meta":{"generated_at":"2026-10-14T15:28:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19495,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4428005},"rest":"https://alion.io/mcp/rest/get_company?id=4428005"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fheroix-it-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fheroix-it-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fheroix-it-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/heroix-it-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fheroix-it-systems-engineer"}]}