{"id":1537274,"url":"https://alion.io/job/herotel-field-technician-junior-7","title":"Field Technician - Junior","company":{"id":177332,"name":"Herotel","domain":"herotel.com","url":"https://alion.io/company/herotel","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Potchefstroom, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"closed","first_seen_at":"2026-09-30T14:04:01Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-22T11:21:28Z","board_verified":false,"closed_at":"2026-10-22T11:21:28Z","days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"Are you hands-on, technically minded and ready to build your career in fibre and wireless installations? Join our Networks team as a JuniorField Technician in Potchefstroom, North West, where you’ll perform standard home and small business installations, repairs and callouts across our Wireless and Fibre networks.\nThe key purpose of this role is to perform standard fibre and wireless installations, repairs and callouts while delivering excellent customer service and ensuring compliance with quality and safety standards.\nWhat you’ll do:\nFollow all SOPs and Health & Safety procedures while maintaining accurate project and safety documentation\nWork closely with the Team Leader and Scheduler to ensure smooth daily operations\nPrepare for daily jobs by confirming stock availability and ensuring equipment is maintained\nConduct standard Fibre and Wireless installations including CPE setup and internal/external cable runs\nPerform fibre troubleshooting including splicing, testing and dome management\nPerform wireless troubleshooting including signal testing and bandwidth validation\nResolve basic network issues such as IP conflicts, firewall and routing problems\nInstall and configure VoIP systems\nReceive and action daily job cards, ensuring correct stock and scope alignment\nCommunicate with Installation Team Leader to confirm RF signal strength and fibre allocations\nSet up and verify client equipment functionality\nUpgrade firmware, complete clean-up and capture photographic evidence for quality control\nTroubleshoot and resolve on-site callouts efficiently while communicating cost implications where applicable\nConfirm client satisfaction before leaving site\nPerform CPE recoveries for Wireless and Fibre including equipment removal and job card completion\nComplete accurate job cards and ticket updates for invoicing and reporting\nWork overtime, weekends and emergency call-outs when required\nOperate safely at heights and in confined spaces\nWhat you’ll need:\nGrade 12 qualification\nMinimum 1 year Fibre Optic splicing experience\nMinimum 1 year RF/Wireless experience\nKnowledge of network structures and crimping techniques\nBasic networking knowledge\nBasic computer literacy\nExperience with fibre troubleshooting tools such as OTDR and fusion splicing equipment advantageous\nValid driver’s licence with clean driving record\nGood analytical and problem-solving skills\nEffective planning and organisational skills\nGood working knowledge of hand and power tools\nProficiency in fibre cable termination and fusion splicing techniques\nStrong manual dexterity and hand-eye coordination\nAbility to work neatly and accurately\nTechnically minded with customer service experience\nAbility to work in physically demanding environments including lifting and climbing\nMedically fit and comfortable working at heights\nSelf-disciplined, motivated and well organised\nWhat we offer:\nExposure to a dynamic workplace\nA chance to grow your skills through our internal academy\nA friendly, team-driven environment\nGroup Risk Benefits\nMedical Benefits\nHealth and Lifestyle Programmes\nImportant Disclaimer:\nPlease ensure that the information you provide in your application is true, accurate, and correct.\nPreference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.\nBy submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes.For more details on how we handle personal information, please refer to our Privacy Policy on our website.\n\nIf you do not hear from us within 14 days, please consider your application 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