Infrastructure Technician - Senior

Are you an experienced infrastructure specialist who thrives at heights, leads from the front and takes ownership of network performance? Join our Networks team as a Senior Infrastructure Technician in Worcester, where you’ll lead the construction and maintenance of wireless and fibre infrastructure while mentoring junior technicians in the field.

This role is ideal for a technically strong, safety-conscious leader who can manage complex infrastructure builds, respond to outages and ensure our high sites and fibre networks operate reliably and efficiently.

What you’ll do:

• Lead the construction, installation and maintenance of communications towers, fibre networks and supporting infrastructure including data centres
• Respond to high site outages and fibre network breaks to restore connectivity
• Climb tall structures (50 metres or more) carrying loads of up to 20kg
• Install, replace and maintain antenna systems and perform general tower maintenance
• Build, repair and expand fibre infrastructure where required
• Install and maintain various cable and connector types
• Weatherproof all installations to ensure long-term durability
• Install, maintain and repair power equipment and data routers
• Analyse risks on site and implement safe corrective action when hazards are identified
• Follow job cards and work schedules accurately while escalating risks appropriately
• Identify safety hazards and ensure strict compliance with safety standards
• Erect self-supporting and stayed masts
• Lead, guide and mentor junior tower and infrastructure technicians
• Plan and support future infrastructure construction requirements
• Travel extensively, sometimes at short notice
• Maintain tools, equipment and work areas
• Perform ad hoc tasks as required by your manager

What you’ll need:

• Grade 12 qualification (Mathematics and Science advantageous)
• 2-4 years’ relevant industry experience
• Valid driver’s licence (off-road driving experience advantageous)
• Valid medical certificate meeting role requirements
• Working at Heights and Tower Rescue Training completed
• Proven ability to lead a team through hands-on demonstration
• Experience with planning and monitoring tools or software
• Proficient in safe climbing practices and use of harnesses and climbing gear
• Physically fit and able to climb structures carrying equipment (combined weight not exceeding 125kg as per safety specifications)
• Waist circumference not exceeding 150cm as per safety equipment manufacturer requirements
• Intermediary understanding of AC/DC electricity and solar energy systems
• Intermediary knowledge of power and battery equipment
• Intermediary understanding of network and RF principles
• Working knowledge of routing fundamentals and network hardware
• Intermediary knowledge of cable and trunking techniques
• Advanced fault-finding and problem-solving skills
• Ability to work under pressure and independently
• Strong communication and leadership skills
• Ability to prioritise tasks effectively
• OSHA certification advantageous

What we offer:

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team-driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Important Disclaimer:

• Please ensure that the information you provide in your application is true, accurate, and correct.
• Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.
• By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
• If you do not hear from us within 14 days, please consider your application unsuccessful.