{"id":3644070,"url":"https://alion.io/job/hertz-technical-program-manager-data-analytics","title":"Technical Program Manager, Data & Analytics","company":{"id":1752887,"name":"Hertz Corporation","domain":"hertz.com","url":"https://alion.io/company/hertz-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oklahoma City, United States","Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Cognos","optional":false},{"name":"Databricks","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Scrum","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-14T14:18:22Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-06T19:05:12Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"A Day in the Life:\nThe Technical Program Manager, Data & Analytics will provide overall technical leadership for the support, maintenance and operations of our Data & Analytic and MFT(Manage File Transfer) platforms and applications. The ideal candidate is a production support specialist that has extensive experience managing outsourced service providers to enable incident management, troubleshooting, bug fixing, patching, monitoring and alerting. Partners closely with Engineering and Application Development leaders for effective hand-over during the development and deployment lifecycle, as well as partnering with other leaders within Technology to ensure smooth resolution of incidents. Responsible for end-to-end production support across data platforms, business intelligence and analytic applications.\nWhat you will do:\nProvide technical support for Data Platforms, BI Platforms, Analytics and MFT Applications\nIncident Management - minimize service disruption by driving timely resolution of incidents\nProblem Management - ensure a proactive stance to post-incident review and follow-up\nChange Management - expedite change requests to ensure service availability\nServe as central intake coordinator across multiple concurrent workstreams - triage, assign, track, and ensure formal handoff to production support\nCoordinate large-scale migration efforts including planning, go-live execution, vendor communications, and maintenance of team documentation and runbooks\nLead troubleshooting, bug fixing, patching and implementation of minor enhancements\nDevelop and implement appropriate monitoring and alerting capabilities across platforms\nLead and manage multiple outsourced service providers to deliver on Production Support goals and objectives across the Data & Analytics portfolio\nManage vendors to take appropriate measures for controlling cost, reducing potential risks related to vendors, ensuring excellent service deliverability and deriving value from vendors in the long-run\nArrange, assign, adjust and monitor shifts to have apt coverage\nCollaborate with Engineering and Application Development teams on production support hand-overs\nCoordinate with teams across Product & Technology including platform engineering, service incident management, security and engineering\nReport promptly to management and business partners regarding critical outages until resolution\nCommunicate effectively with different levels of leadership within the organization\nWrite and review high-quality technical documentation, including run-books\nProvide regular status reports to management on application status and other service metrics\nDevelop reporting to analyze and optimize production support effort, costs and productivity\nSupport audit process in user management, access management, and security related activities\nEnsure all processes and procedures follow organization standards\nMonitor project risks proactively identify potential bottlenecks and trigger early intervention protocols before critical impacts occur.\nEncourage and maintain a “best practice sharing culture”, always striving to find ways to improve service and deliver value to the business\nDevelop innovative, cost-saving process improvements to manage production support across the portfolio\nWhat We're Looking For:\nMinimum 10 years of experience leading teams in data engineering, application development or production support\nAt least 5 years of experience as production support specialist\nAt least 4 years of experience using Agile Methodology preferred\nPMP or Scrum Master certification preferred; experience with Jira, enterprise change management (CAB), and AI-assisted productivity tools a plus\nMinimum 5 years of experience with Data/BI/Analytic platforms such as Databricks, Kafka, , MFT(Manage File Transfer), Sterling, Tableau, Cognos or similar data & analytic platforms\nAdvanced working knowledge of data engineering, data warehousing, business intelligence, AWS preferred\nBachelor's degree in Engineering, Computer Science or a related field preferred\nAbility to manage remote distributed teams with 24/7 onshore/offshore team coverage\nExcellent communication (verbal and written) skills and ability to effectively collaborate with both business and technical teams\nProblem solving skills, project management skills, attention to detail, and exceptional organizational skills\nAbility to deal with ambiguity and competing objectives in a fast-paced environment\nFlexibility in scheduling which may include nights, weekends and holidays\nThe starting salary is$135,000 with annual bonus and profit-sharing eligibility. The actual salary will be determined based on years of relevant work experience\nWhat You’ll Get:\nPaid Time Off\nMedical, Dental & Vision plan options\nRetirement programs, including 401(k) employer matching\nPaid Parental Leave & Adoption Assistance\nEmployee Assistance Program for employees & family\nEducational Reimbursement & Discounts\nVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness\nPerks & Discounts -Theme Park Tickets, Gym Discounts & more","description_format":"text","description_chars":5079,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T22:15:14Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.583,"p_room":0.75,"age_days":22,"expected_fill_days":29,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/hertz-technical-program-manager-data-analytics","json_url":"https://alion.io/job/hertz-technical-program-manager-data-analytics.json","meta":{"generated_at":"2026-11-06T23:04:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1989,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1752887},"rest":"https://alion.io/mcp/rest/get_company?id=1752887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhertz-technical-program-manager-data-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhertz-technical-program-manager-data-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhertz-technical-program-manager-data-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hertz-technical-program-manager-data-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhertz-technical-program-manager-data-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3644070}},{"tool":"search_jobs","arguments":{"company":"hertz.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3644070},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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